Healthcare Front Desk & Patient Flow Coordinator

West Tennessee Healthcare; Jackson (TN); On-site; USD 32,000 - 40,000; Full time

Job summary

West Tennessee Healthcare in Jackson, TN seeks a supportive medical office assistant to join Employee Health services. You will assist with patient flow, scheduling, and clerical duties to help clinics run smoothly. The role requires a high school diploma, CPR training, and some college preferred.

Experience in healthcare is a plus; MOA certification is preferred but not required. Training will be provided for orientation and compliance.

Qualifications

• High School diploma required; some college preferred.
• MOA certification preferred but not required.
• CPR certification to be attained during introductory period and kept current.
• Minimum one year healthcare experience preferred.
• Knowledge of patient rights and clinic policies.

Responsibilities

• Assists EHS staff by checking schedules and organizing patient flow.
• Handles clerical duties: sending/receiving patient records, referrals, forms; schedules appointments; verifies insurance coverage.
• Manages patient demographics and filing of charts to ensure information is complete.
• Maintains front desk supplies and assists patients with paperwork and flow of the EHS process.
• Responds to medical emergencies and initiates CPR when needed; notifies appropriate personnel.
• Gives guidance to new employees and students during orientation.

Skills

CPR certification

Clerical skills

Patient scheduling

Medical records management

Education

High School diploma

Some college

MOA certification

Job description

West Tennessee Healthcare in Jackson, TN seeks a supportive medical office assistant to join Employee Health services. You will assist with patient flow, scheduling, and clerical duties to help clinics run smoothly. The role requires a high school diploma, CPR training, and some college preferred.

Experience in healthcare is a plus; MOA certification is preferred but not required. Training will be provided for orientation and compliance.