Medical Office Assistant- Employee Health

West Tennessee Healthcare; Jackson (TN); On-site; USD 32,000 - 40,000; Full time

Job summary

West Tennessee Healthcare in Jackson, TN seeks a supportive medical office assistant to join Employee Health services. You will assist with patient flow, scheduling, and clerical duties to help clinics run smoothly. The role requires a high school diploma, CPR training, and some college preferred.

Experience in healthcare is a plus; MOA certification is preferred but not required. Training will be provided for orientation and compliance.

Qualifications

• High School diploma required; some college preferred.
• MOA certification preferred but not required.
• CPR certification to be attained during introductory period and kept current.
• Minimum one year healthcare experience preferred.
• Knowledge of patient rights and clinic policies.

Responsibilities

• Assists EHS staff by checking schedules and organizing patient flow.
• Handles clerical duties: sending/receiving patient records, referrals, forms; schedules appointments; verifies insurance coverage.
• Manages patient demographics and filing of charts to ensure information is complete.
• Maintains front desk supplies and assists patients with paperwork and flow of the EHS process.
• Responds to medical emergencies and initiates CPR when needed; notifies appropriate personnel.
• Gives guidance to new employees and students during orientation.

Skills

CPR certification

Clerical skills

Patient scheduling

Medical records management

Education

High School diploma

Some college

MOA certification

Job description

Category:Nursing UnlicensedCity:JacksonState:TennesseeShift:8 - Day (United States of America)Job Description Summary:Responsible for assisting the Employee Health staff performing clerical/ environmental duties and organizational compliance task. Responsible for appointment scheduling and chart management. Provides medical care and information to patients so that they may fully utilize and benefit from clinic services. Conveys a positive image of clinic. Employee is subject to call back and overtime as required by the clinic.ESSENTIAL JOB FUNCTIONS:Assists the EHS staff by checking schedules and helping organize patient flowAssists with clerical duties to include sending and receiving patient medical records; completing patient referrals for diagnostic test or specialist services; completing other forms and requisitions as needed; scheduling appointment / verifying insurance coverage; entering patient demographics; managing charts to ensure information is completed and filed appropriately.Orders front desk supplies, scheduling and assisting patients as needed with the proper paperwork and flow of the EHS process.Fulfills organizational duties to include respecting and promoting patient rights; following all Clinic Policies and Procedures and System wide policies.Responds to medical emergencies, initiates CPR or appropriate action, and notifies appropriate personnel.Contributes to a positive work environment and the overall team effort of the clinic.Performs related responsibilities as required or directed.Performs preceptor duties to new employees and students to provide needed guidance during orientation.JOB SPECIFICATIONS:EDUCATION:Must have High School diploma, some college preferredLICENSURE, REGISTRATION, CERTIFICATION:MOA certification preferred but not required.Attain CPR certification during the introductory period and maintain certification during employment.EXPERIENCE:Preferred minimum of one year work experience in health care field.On the job training provided for further skills.KNOWLEDGE, SKILLS AND ABILITIES:Knowledge of health care field and/ or medical specialty.Knowledge of specific assisting task related to health care or the particular medical specialty.Knowledge of information that must be conveyed to patients/ families.NONDISCRIMINATION NOTICE STATEMENTWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.