Healthcare Front Desk & Patient Flow Coordinator

St. Elizabeth Healthcare; Edgewood (KY); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health coverage within first 30 days

Paid time off and flexible schedules

Employer retirement match

Tuition reimbursement

Wellness programs

Mentorship and internal mobility

Résumé du poste

St. Elizabeth Healthcare in Edgewood, KY is seeking a Regular role with 34 scheduled hours to support patient flow through patient registration, scheduling, and billing activities. This position may involve pre-certification tasks and requires collecting insurance information and signatures as needed.

You will answer phones, assist with medical records, and coordinate communication across departments while upholding HIPAA and delivering compassionate customer service in a busy healthcare setting.

Qualifications

• 1 year in an office front desk or healthcare registration role.
• Proficient with basic computer systems and data entry.
• Strong verbal and written communication.
• Ability to maintain patient confidentiality per HIPAA.
• Organized with good prioritization and multitasking.

Responsabilités

• Provide courteous, respectful service to patients, visitors, staff, and physicians.
• Handle patient registration (check-in/check-out) for a unit or department.
• Collect insurance information and obtain signatures as needed.
• Assist with pre-certification and billing as applicable.
• Obtain treatment authorizations and follow up on denials.
• Answer multiple phone lines and relay messages to staff.
• Maintain medical records including retrieval, storage, and scanning.
• Support data entry into multiple databases.
• Keep work area neat; perform other duties.

Connaissances

Medical terminology

Computer literacy

Communication skills

Patient confidentiality

Organization & prioritization

Formation

High school diploma or GED

Description du poste

St. Elizabeth Healthcare in Edgewood, KY is seeking a Regular role with 34 scheduled hours to support patient flow through patient registration, scheduling, and billing activities. This position may involve pre-certification tasks and requires collecting insurance information and signatures as needed.

You will answer phones, assist with medical records, and coordinate communication across departments while upholding HIPAA and delivering compassionate customer service in a busy healthcare setting.