Healthcare Front Desk & Patient Experience Specialist

Cano Health, LLC; Pompano Beach (FL); On-site; USD 31,000 - 46,000; Full time

Job summary

A healthcare organization in Pompano Beach seeks a qualified individual to support patient experience and operations at the center. Responsibilities include maintaining the front desk and lobby, monitoring office supplies, and performing assigned duties. Ideal candidates should have a High School Diploma, at least one year of experience in a healthcare setting, and strong communication skills. Bilingual proficiency in English and Spanish is preferred. Join us in our mission to transform healthcare.

Qualifications

• 1+ year experience in a healthcare or medical office setting.
• Knowledge of medical insurance, Medicaid/Medicare, and EMR systems preferred.
• BLS Certification preferred.

Responsibilities

• Maintain the front desk, lobby, and patient-facing areas.
• Monitor and request office supplies as necessary.
• Perform other duties as assigned by management.

Skills

Customer service skills

Detail-oriented

Multitasking

Bilingual (English and Spanish)

Strong communication

Education

High School Diploma or equivalent

Tools

Electronic Medical Records (EMR)

Microsoft Office Suite

Transportation scheduling software

Job description

A healthcare organization in Pompano Beach seeks a qualified individual to support patient experience and operations at the center. Responsibilities include maintaining the front desk and lobby, monitoring office supplies, and performing assigned duties. Ideal candidates should have a High School Diploma, at least one year of experience in a healthcare setting, and strong communication skills. Bilingual proficiency in English and Spanish is preferred. Join us in our mission to transform healthcare.