Patient Experience & Front Office Specialist

Alleviocare; Town of Texas (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Paid time off (PTO) and company holidays

Job summary

A healthcare solutions provider in Wisconsin is seeking a Patient Experience Specialist to enhance patient interaction and streamline office processes. Responsibilities include scheduling appointments, answering inquiries, and ensuring a welcoming environment. The ideal candidate will have experience in a medical front office, demonstrate attention to detail, and possess effective communication skills. This role offers competitive benefits, including medical and dental insurance, and a 401(k) plan with company match.

Qualifications

• One year or more of medical front office experience.
• Proven attention to detail and ability to work accurately.
• Ability to communicate clearly via phone, in writing, and in person.

Responsibilities

• Schedule appointments and manage patient inquiries.
• Provide a welcoming environment for patients.
• Collect copays and handle money accurately.

Skills

Medical front office experience

Understanding of medical insurance benefits

Attention to detail

Friendly demeanor

ICD 10 and CPT coding knowledge

Clear communication skills

Job description

A healthcare solutions provider in Wisconsin is seeking a Patient Experience Specialist to enhance patient interaction and streamline office processes. Responsibilities include scheduling appointments, answering inquiries, and ensuring a welcoming environment. The ideal candidate will have experience in a medical front office, demonstrate attention to detail, and possess effective communication skills. This role offers competitive benefits, including medical and dental insurance, and a 401(k) plan with company match.