Healthcare Front Desk & Patient Experience Specialist

06 Valley Physician Services; United States; On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental & Vision Discount

Retirement Plan

Paid Holidays

Paid Time Off

Tuition Assistance

Employee Assistance Program

Fitness Center Membership Discount

Day Care Discounts

Job summary

Valley Health System is seeking a front desk professional to support the Practice and staff at Luckow Pavilion. You will handle check-in/check-out, appointment coordination, and routine administrative tasks with professionalism and compassion.

The role requires a high school diploma and at least six months of clerical or customer service experience. Computer literacy and strong communication are essential in a fast-paced healthcare environment.

Qualifications

• High school diploma or equivalent and formal coursework in office management, database management or business.
• Six months of customer service or clerical/office experience required.
• Ability to maintain confidentiality of healthcare information.
• Strong oral and written communication skills.
• Computer literacy is required.

Responsibilities

• Perform front desk check-in and check-out for patients.
• Support Practice Manager with daily administrative tasks.
• Coordinate with staff to ensure smooth patient flow.

Skills

Customer service

Interpersonal skills

Communication

Team collaboration

Time management

Confidentiality

Education

High school diploma

Office/business coursework

Job description

Valley Health System is seeking a front desk professional to support the Practice and staff at Luckow Pavilion. You will handle check-in/check-out, appointment coordination, and routine administrative tasks with professionalism and compassion.

The role requires a high school diploma and at least six months of clerical or customer service experience. Computer literacy and strong communication are essential in a fast-paced healthcare environment.