Healthcare Front Desk & Patient Care Coordinator

American-Hearing-Care; Fort Oglethorpe (GA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

PTO

Paid Holidays

Training & Development

Collaborative environment

Job summary

American Hearing Care is seeking a Patient Care Coordinator to join our Fort Oglethorpe, GA clinic. The role involves front office operations, scheduling appointments, assisting patients with administrative needs, and ensuring efficient daily clinic operations.

The ideal candidate has 1–2 years of customer service or medical office experience, strong communication skills, and proficiency with Microsoft Office.

Qualifications

• 1–2 years of customer service, medical office, or administrative experience preferred.
• Strong communication and interpersonal skills with a friendly, professional demeanor.
• Basic computer proficiency, including Microsoft Office (Word and Excel).
• Strong organizational skills and attention to detail.
• Ability to manage multiple responsibilities in a fast-paced environment.
• A growth mindset with a willingness to learn and adapt.

Responsibilities

• Manage incoming phone calls and schedule patient appointments
• Welcome and check in patients with professionalism and warmth
• Schedule and assist walk-in patients when possible
• Verify insurance eligibility and benefits with insurance carriers
• Enter and maintain accurate patient information in the system
• Provide excellent customer service to patients throughout their visit
• Maintain an organized and professional front office environment
• Build positive relationships with patients to support a high-quality patient experience

Skills

Customer service

Medical office experience

Interpersonal skills

Microsoft Office

Detail oriented

Tools

Microsoft Office

Job description

American Hearing Care is seeking a Patient Care Coordinator to join our Fort Oglethorpe, GA clinic. The role involves front office operations, scheduling appointments, assisting patients with administrative needs, and ensuring efficient daily clinic operations.

The ideal candidate has 1–2 years of customer service or medical office experience, strong communication skills, and proficiency with Microsoft Office.