Healthcare Front Desk & Member Services Coordinator

Martin's Point Health Care Inc.; Portland (ME); On-site; USD 28,000 - 34,000; Full time

Job summary

Martin's Point Health Care Inc. in Portland, ME, is seeking a Front Desk Coordinator to deliver outstanding member and visitor service.

You will greet visitors, screen calls, and route inquiries through an electronic switchboard while supporting appointment scheduling and general administrative duties. The ideal candidate has a high school diploma, 2+ years in admin or customer service, and experience in health care is a plus.

Qualifications

• High school diploma or equivalent is required.
• 2+ years in administrative or customer service roles.
• 1–2 years in a health care setting is preferred.

Responsibilities

• Manage front desk reception and greet visitors professionally.
• Answer and route high volumes of calls via electronic switchboard; provide information.
• Provide appointment scheduling and calendar support for departments.
• Perform data-entry tasks, printing, scanning, and mailings.
• Maintain confidentiality of medical and payroll information.
• Support other administrative staff during peak times.

Skills

Customer service

Telephone etiquette

Multi-tasking

Data entry

Confidentiality

Communication

Scheduling

Office software

Education

High school diploma or equivalent

Job description

Martin's Point Health Care Inc. in Portland, ME, is seeking a Front Desk Coordinator to deliver outstanding member and visitor service.

You will greet visitors, screen calls, and route inquiries through an electronic switchboard while supporting appointment scheduling and general administrative duties. The ideal candidate has a high school diploma, 2+ years in admin or customer service, and experience in health care is a plus.