Healthcare Front Desk Coordinator: Welcoming & Scheduling

Radias Health; Hector Township (MN); On-site; USD 2,617,000 - 3,168,000; Full time

Benefits offered by this job

PTO 4 weeks first year

12 paid holidays

Medical insurance

Dental insurance

Vision insurance

HSA + employer contribution

Job summary

RADIAS Health is seeking a Front Desk Coordinator to be the first point of contact for clients and visitors in Saint Paul, MN. The role focuses on lobby management, greeting and screenin g visitors, and handling calls with professionalism.

The position requires a High School diploma, strong organizational and Microsoft Office skills, and the ability to manage a multiline phone system. Hours are Monday–Friday, 7:45 am–4:00 pm.

Qualifications

• High School diploma or equivalent.
• Knowledge of office management with good clerical and organization skills.
• Knowledge of Microsoft Office products.
• Ability to manage a multiline phone system.

Responsibilities

• Greet and assist visitors in meeting their needs and promptly notifying the employee of their presence.
• Effectively communicate messages, requests, and information to staff and supervisors via telephone, email, and/or text.
• Maintain the privacy of both individuals being served and employees in the reception area, ensuring respect for their confidentiality.
• Demonstrate professionalism and establish appropriate boundaries at all times, managing and de-escalating difficult situations as needed with the support of clinical staff.
• Schedule appointments and provide reminder calls for the Outpatient clinic as directed by clinic staff.
• Contribute to various projects, including data entry, mailings, and document preparation as required.
• Handle incoming, outgoing, and inner office mail, as well as manage the postage meter.
• Complete all necessary paperwork, eligibility checks, and reports in a timely and organized manner.
• Ensure the smooth opening and closing of the reception area each day, including setting the phone system to the appropriate day/night mode.
• Maintain a presentable reception area at all times.
• Other duties as assigned.

Skills

Office management

Multiline phone handling

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

RADIAS Health is seeking a Front Desk Coordinator to be the first point of contact for clients and visitors in Saint Paul, MN. The role focuses on lobby management, greeting and screenin g visitors, and handling calls with professionalism.

The position requires a High School diploma, strong organizational and Microsoft Office skills, and the ability to manage a multiline phone system. Hours are Monday–Friday, 7:45 am–4:00 pm.