Client Concierge — Healthcare Front Desk

Radias Health; Saint Pauls (MD); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

4 weeks PTO

12 paid holidays

Medical, dental, vision

HSA + employer contribution

Tuition reimbursement

Student loan repayment assistance

DCA contribution

Wellness program

Mileage reimbursement

Casual dress code

Job summary

RADIAS Health seeks a Front Desk Coordinator to be the first point of contact for clients and visitors. The role centers on managing the lobby, answering phones, scheduling, and maintaining records with a professional, confidential approach.

The ideal candidate will have strong communication and organizational skills, and the ability to support clinical staff. This is an onsite position at 166 4th St E Ste 200, Saint Paul, MN 55101.

Qualifications

• High School diploma or equivalent.
• Knowledge of office management with clerical and organization skills.
• Knowledge of Microsoft Office products.
• Ability to manage a multiline phone system.

Responsibilities

• Greet and assist visitors in meeting their needs and promptly notifying the employee of their presence.
• Effectively communicate messages, requests, and information to staff and supervisors via telephone, email, and/or text.
• Maintain the privacy of both individuals being served and employees in the reception area, ensuring respect for their confidentiality.
• Demonstrate professionalism and establish appropriate boundaries at all times, managing and de-escalating difficult situations as needed with the support of clinical staff.
• Schedule appointments and provide reminder calls for the Outpatient clinic as directed by clinic staff.
• Contribute to various projects, including data entry, mailings, and document preparation as required.
• Handle incoming, outgoing, and inner office mail, as well as manage the postage meter.
• Complete all necessary paperwork, eligibility checks, and reports in a timely and organized manner.
• Ensure the smooth opening and closing of the reception area each day, including setting the phone system to the appropriate day/night mode.
• Maintain a presentable reception area at all times.
• Other duties as assigned.

Skills

Multiline phone system

Office management

Microsoft Office

Education

High School diploma or equivalent

Job description

RADIAS Health seeks a Front Desk Coordinator to be the first point of contact for clients and visitors. The role centers on managing the lobby, answering phones, scheduling, and maintaining records with a professional, confidential approach.

The ideal candidate will have strong communication and organizational skills, and the ability to support clinical staff. This is an onsite position at 166 4th St E Ste 200, Saint Paul, MN 55101.