Healthcare Front Desk Coordinator (Part-Time)

Southwestern Nursing and Rehabilitation Center; Pittsburgh (Allegheny County); On-site; USD 16,000 - 23,000; Part time

Job summary

Southwestern Nursing and Rehabilitation Center in Pittsburgh, PA is seeking a friendly Part-Time Receptionist to be the first point of contact for residents, families, visitors, and vendors, delivering warm, professional administrative support.

The role includes greeting visitors, answering phones, coordinating messages, and assisting with transportation coordination and clerical tasks under the Office Supervisor.

Qualifications

• Previous receptionist experience is highly preferred.
• Prior customer service experience is required.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Proficient in basic computer and office software.
• Professional, dependable, and able to work independently.
• Warm, friendly, and welcoming personality with a commitment to exceptional customer service.
• Demonstrates compassion, professionalism, and a willingness to go above and beyond for residents, families, visitors, and fellow team members.

Responsibilities

• Answer and direct incoming telephone calls to the appropriate department or staff member.
• Provide outstanding customer service to residents, family members, visitors, vendors, and team members.
• Greet and assist all visitors in a warm, courteous, and professional manner.
• Page designated personnel when necessary.
• Receive, document, and relay messages accurately and promptly.
• Notify the Office Supervisor of any concerns or issues that arise.
• Coordinate transportation by contacting drivers for resident medical appointments when needed.
• Perform additional administrative and clerical duties as assigned by the Office Supervisor.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Computer proficiency

Independent worker

Friendly personality

Tools

Microsoft Office

Job description

Southwestern Nursing and Rehabilitation Center in Pittsburgh, PA is seeking a friendly Part-Time Receptionist to be the first point of contact for residents, families, visitors, and vendors, delivering warm, professional administrative support.

The role includes greeting visitors, answering phones, coordinating messages, and assisting with transportation coordination and clerical tasks under the Office Supervisor.