Front Desk Receptionist

Southwestern Nursing and Rehabilitation Center; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

Southwestern Nursing and Rehabilitation Center is seeking a full-time Daylight Receptionist to greet visitors, answer calls, and route inquiries at the front desk in Pittsburgh. The role covers mail handling, light clerical tasks, and maintaining visitor logs, with responsibilities extending to coordinating meetings and supporting leadership with travel plans.

Candidates should have a high school diploma or GED, with prior receptionist experience.

Qualifications

• High school diploma or GED required.
• Prior experience as a receptionist or in related field.
• Experience with Google and Microsoft platforms.
• Strong administrative and clerical skills; good customer service.

Responsibilities

• Greet guests in person or by phone, directing them as needed.
• Maintain visitor logs and respond to inquiries.
• Answer, screen, and forward phone calls to residents and staff.
• Sort, deliver, and collect mail for residents and units.
• Assist with copying, filing, and basic clerical tasks.
• Schedule meetings and coordinate travel for leadership team.
• Prepare meeting rooms and set up materials for trainings.
• Order and restock office supplies and maintain files.
• Coordinate resident transportation and respond to urgent needs.
• Support colleagues with miscellaneous tasks as assigned.

Skills

Customer service

Administrative skills

Microsoft Office

Google Workspace

Education

High school diploma or GED

Job description

Southwestern Nursing and Rehabilitation Center -

We are looking for a Full-Time Daylight Receptionist to join our team at Southwestern Nursing and Rehabiliation!

Overview:

Our receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Duties & Responsibilities:

• Greet guests in person or by telephone
• Track badges and screen visitors upon entry
• Handle company questions or information inquiries
• Answer, forward, and screen phone calls
• Accept deliveries, packages, certified and registered mail
• Send out interoffice communications
• Keep front desk clean and professional with all necessary materials
• Sort and distribute company mail
• Assist with copying and filing
• Schedule meetings and travel for leadership team members
• Assist colleagues with tasks
• meeting and training rooms
• Set up materials and food for training
• Order and restock supplies
• Maintains files, spreadsheets, employee and department directories
• Schedule resident transportation
• Other duties as assigned

Education & Skills:

• High school diploma or GED Prior experience as a receptionist or in related field
• Google and Microsoft operating system platforms skills
• Administrative and clerical procedures
• Customer Service