Healthcare Front Desk Coordinator

Plymouth Harborside HealthCare; Plymouth (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

Next Step Healthcare is seeking a friendly, energetic Receptionist to manage front desk operations at Plymouth Harborside Healthcare. You will greet residents and visitors, answer calls, assist staff, and maintain security awareness while delivering courteous, personalized service to residents and families.

The role requires basic computer skills, proficiency with Microsoft Office 365, and the ability to create spreadsheets and graphs.

Qualifications

• One year of customer service experience preferred.
• Basic computer skills required.
• Proficiency with Microsoft Office 365 and other software programs.
• Must be able to create spreadsheets and graphs.
• Ability to lift up to 25 pounds.
• Must pass CORI background check.
• High school Diploma or GED required.

Responsibilities

• Greet residents and visitors and be the first impression at the reception desk.
• Serve as central hub for the nurse call system, answer phones and assist staff and visitors.
• Provide personalized customer service to residents, families and medical professionals.
• Maintain general building security awareness and multi-task effectively.

Skills

Customer service

Computers

Microsoft Office 365

Spreadsheets

Lifting 25 lbs

Education

High school diploma or GED

Job description

Next Step Healthcare is seeking a friendly, energetic Receptionist to manage front desk operations at Plymouth Harborside Healthcare. You will greet residents and visitors, answer calls, assist staff, and maintain security awareness while delivering courteous, personalized service to residents and families.

The role requires basic computer skills, proficiency with Microsoft Office 365, and the ability to create spreadsheets and graphs.