Receptionist

Plymouth Harborside HealthCare; Plymouth (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

Next Step Healthcare is seeking a friendly, energetic Receptionist to manage front desk operations at Plymouth Harborside Healthcare. You will greet residents and visitors, answer calls, assist staff, and maintain security awareness while delivering courteous, personalized service to residents and families.

The role requires basic computer skills, proficiency with Microsoft Office 365, and the ability to create spreadsheets and graphs.

Qualifications

• One year of customer service experience preferred.
• Basic computer skills required.
• Proficiency with Microsoft Office 365 and other software programs.
• Must be able to create spreadsheets and graphs.
• Ability to lift up to 25 pounds.
• Must pass CORI background check.
• High school Diploma or GED required.

Responsibilities

• Greet residents and visitors and be the first impression at the reception desk.
• Serve as central hub for the nurse call system, answer phones and assist staff and visitors.
• Provide personalized customer service to residents, families and medical professionals.
• Maintain general building security awareness and multi-task effectively.

Skills

Customer service

Computers

Microsoft Office 365

Spreadsheets

Lifting 25 lbs

Education

High school diploma or GED

Job description

Receptionist for Plymouth Harborside Healthcare

At Next Step Healthcare, we know that working in the healthcare industry is more than just a job – it’s a way of life reserved for the most compassionate, caring, and hard-working individuals. We are privileged to work alongside people who believe, like we do, that locally owned and operated healthcare facilities should go beyond simply “meeting the needs” of its residents.

POSITION SUMMARY:

We are seeking an energetic, self-motivated, multi-tasking individual to join us as aReceptionist. The Receptionist is responsible for providing reception and administrative services for the Skilled Nursing center. This position reports to the Business Office Manager and operates within established organizational and departmental policies and procedures.

RESPONSIBILITIES:

We are looking for an individual to join our team and to be the first impression for visitors at our reception desk. The right candidate will have an outgoing personality, great customer service skills and a courteous attitude. Our front desk duties include, but are not limited to, welcoming residents and visitors, being the central hub for the nurse call system, answering phones, and maintaining an awareness of general building security. The ideal candidate will be able to multi-task while also providing personalized customer service to residents, families and medical professionals.

Qualifications and Skills

• One year of customer service experience is preferred.
• Basic computer skills required.
• Must be proficient with Microsoft office 365 and other software programs.
• Must be able to create spread sheets and graphs.
• Ability to lift up to 25 pounds.
• Must pass CORI background check.
• High school Diploma or GED required.

Benefits include but not limited to:

• Paid time off (vacation, sick, holiday)
• Medical
• Vision
• Life Insurance
• 401(k)

If you have a passion for helping people, for making them feel safe, respected, cared for and listened to, then your next step is with us.

Next Step Healthcare is an Equal Opportunity / Aff…

All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.

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