Healthcare Front Desk Concierge

Pacific Dermatology Specialists; Seal Beach (CA); On-site; USD 30,307 - 34,440; Full time

Job summary

Pacific Dermatology Specialists is looking for a detail-oriented Patient Services Representative - Front Desk in Seal Beach, California. This role entails managing patient registration, scheduling appointments, and ensuring exceptional patient experiences, contributing to the efficiency of healthcare operations.

The ideal candidate will have a high school diploma, customer service experience, and be skilled in Microsoft Office applications. The position offers a pay range of $22 - $25 hourly and involves a Monday to Friday schedule.

Qualifications

• 0-1 years of customer service experience, preferably in a healthcare setting.
• Proficient in collecting patient payments at the time of service.
• Skilled in navigating multiple computer systems.

Responsibilities

• Greet patients warmly and manage patient registration.
• Accurately triage and route clinical calls.
• Support patients in completing required forms.
• Maintain a clean and organized work area.
• Identify and escalate patient concerns.

Skills

Customer service experience

Ability to manage multiple tasks

Bilingual in Spanish

Proficient in Microsoft Office

Education

High school diploma or equivalent

Job description

Pacific Dermatology Specialists is looking for a detail-oriented Patient Services Representative - Front Desk in Seal Beach, California. This role entails managing patient registration, scheduling appointments, and ensuring exceptional patient experiences, contributing to the efficiency of healthcare operations.

The ideal candidate will have a high school diploma, customer service experience, and be skilled in Microsoft Office applications. The position offers a pay range of $22 - $25 hourly and involves a Monday to Friday schedule.