Healthcare Front Desk Concierge

Sycamore-Heights-Health-and-Rehabilitatio; Louisville (KY); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

Sycamore Heights Health and Rehabilitation is seeking a friendly, professional receptionist to join our team in Louisville, KY. You will be the first point of contact for residents, families, staff, and visitors, ensuring a warm, organized environment and excellent customer service.

As the receptionist, you will manage phones, greet guests, assist with administrative tasks, and support daily facility operations as directed by the Administrator.

Qualifications

• Excellent verbal and written communication skills.
• Knowledge of Microsoft Outlook, Excel, and Word is a plus.
• A high school diploma or GED is required, or equivalent work experience.

Responsabilités

• Answers telephones and directs the caller to the appropriate employee.
• Pages employees when they have a phone call.
• Transfers a caller to an employee's voicemail (if equipped) or takes a message when the employee is unavailable.
• Greets and directs visitors to their desired destinations.
• Provides callers with information, such as facility address, directions, and location.
• Receives, sorts, and forwards incoming mail. Maintains and routes publications.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Assists with other related administrative support and clerical duties such as copying, faxing, filing, and other duties as assigned.
• Must be able to multitask.

Connaissances

Verbal communication

Written communication

Microsoft Outlook

Excel

Word

Formation

High school diploma or GED

Description du poste

Sycamore Heights Health and Rehabilitation is seeking a friendly, professional receptionist to join our team in Louisville, KY. You will be the first point of contact for residents, families, staff, and visitors, ensuring a warm, organized environment and excellent customer service.

As the receptionist, you will manage phones, greet guests, assist with administrative tasks, and support daily facility operations as directed by the Administrator.