Healthcare Front Desk Concierge

Riverside Healthcare; Kankakee (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Educational assistance

Job summary

Riverside Healthcare seeks a friendly receptionist to be the first point of contact for patients, visitors, and staff. You will manage front desk operations, greet visitors, answer calls, schedule appointments, and support basic administrative tasks in a healthcare setting.

The role requires excellent communication, attention to detail, and a commitment to patient service. Prior experience in healthcare front desk is preferred and flexibility is valued.

Qualifications

• High school diploma or equivalent required.
• 1–2 years experience in receptionist or customer service role, healthcare setting preferred.
• Healthcare environment knowledge is a plus.

Responsibilities

• Greet patients, visitors and staff; provide information and direct to departments.
• Answer phones, route calls and manage messages professionally.

Skills

Customer service

Communication

Attention to detail

Education

High school diploma or equivalent

Some college coursework in office administration

Medical office administration certification

Tools

None

Job description

Riverside Healthcare seeks a friendly receptionist to be the first point of contact for patients, visitors, and staff. You will manage front desk operations, greet visitors, answer calls, schedule appointments, and support basic administrative tasks in a healthcare setting.

The role requires excellent communication, attention to detail, and a commitment to patient service. Prior experience in healthcare front desk is preferred and flexibility is valued.