Healthcare Front Desk & Care Coordinator

NEXTAFF; Ocean Springs (MS); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Job summary

NEXTAFF Gulf Coast is seeking a professional Front Desk Receptionist / Care Team Coordinator in Gulfport, MS. You will support patient-facing reception and daily healthcare office operations, coordinating appointments, follow-ups, patient communications, and administrative workflows to keep care teams informed and prepared. The role combines customer service with precise documentation and confidentiality.

Qualifications

• Experience in medical/healthcare reception or professional office settings.
• Strong customer service and telephone etiquette.
• Proficiency with Microsoft Office and EMR/EHR software.

Responsibilities

• Welcome patients and visitors, answer calls, take messages, and direct inquiries to staff.
• Coordinate patient appointments, scheduling changes, follow-ups, and related workflows.
• Communicate courteously with patients, clients, and staff by phone or other channels.
• Assist patients with check-in and general questions; refer clinical matters as needed.
• Enter, update, and maintain accurate patient and administrative records in management systems.
• Organize electronic and physical records, prepare documents, and perform data entry.
• Handle confidential patient and personnel information per privacy rules.
• Coordinate with care-team to ensure information and scheduling details are current.
• Support other front desk and administrative duties as needed.

Skills

Customer service

Telephone etiquette

Organizational skills

Data entry

MS Office

Tools

Microsoft Office

EMR/EHR software

Job description

NEXTAFF Gulf Coast is seeking a professional Front Desk Receptionist / Care Team Coordinator in Gulfport, MS. You will support patient-facing reception and daily healthcare office operations, coordinating appointments, follow-ups, patient communications, and administrative workflows to keep care teams informed and prepared. The role combines customer service with precise documentation and confidentiality.