Healthcare Front Desk Associate - Part-Time

Garden Gate Health Care Facility; Buffalo (NY); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Paid Time Off (PTO)

Weekly or Same-Day Pay

Health, Dental, and Vision Insurance

Life Insurance

Employee Referral Bonus Program

Retirement Saving Options

Job summary

Garden Gate Health Care Facility is seeking a part-time Receptionist to be the first contact for residents, families, visitors, and staff. You will handle front desk duties and support daily administrative operations in Cheektowaga, NY.

The ideal candidate has strong communication, organizational, and customer service skills, with at least 6 months in an administrative or customer service role. Join a team focused on compassionate, resident-centered care and reliable front-d desk service.

Qualifications

• Minimum 6 months of administrative or customer service experience required.
• Healthcare or long-term care experience preferred.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Welcome visitors and ensure proper sign-in and sign-out procedures are followed
• Monitor facility entrances and follow building security procedures to support resident safety
• Answer and direct incoming phone calls to appropriate departments, staff, or resident rooms
• Perform administrative support tasks including typing, copying, filing, and mail distribution
• Maintain copier and office supply areas and distribute incoming faxes
• Sort and distribute resident and facility mail
• Maintain resident directories and mailing information
• Prepare door tags, reports, and other clerical documents as requested
• Assist with resident transportation and help residents enter or exit the facility when needed
• Use the facility intercom system for announcements and staff paging
• Attend required trainings and comply with facility policies and procedures
• Perform additional duties as assigned

Skills

Customer service

Communication

Organizational skills

Multitasking

Team-oriented

Education

High School Diploma or equivalent

Job description

Garden Gate Health Care Facility is seeking a part-time Receptionist to be the first contact for residents, families, visitors, and staff. You will handle front desk duties and support daily administrative operations in Cheektowaga, NY.

The ideal candidate has strong communication, organizational, and customer service skills, with at least 6 months in an administrative or customer service role. Join a team focused on compassionate, resident-centered care and reliable front-d desk service.