Receptionist

Living-Legends-2; Buffalo (NY); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Paid Time Off (PTO)

Weekly or Same-Day Pay

Health, Dental, and Vision Insurance

Life Insurance

Employee Referral Bonus Program

Retirement Saving Options

Job summary

Garden Gate Health Care Facility is seeking a part-time Receptionist to be the first contact for residents, families, visitors, and staff. You will handle front desk duties and support daily administrative operations in Cheektowaga, NY.

The ideal candidate has strong communication, organizational, and customer service skills, with at least 6 months in an administrative or customer service role. Join a team focused on compassionate, resident-centered care and reliable front-d desk service.

Qualifications

• Minimum 6 months of administrative or customer service experience required.
• Healthcare or long-term care experience preferred.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Welcome visitors and ensure proper sign-in and sign-out procedures are followed
• Monitor facility entrances and follow building security procedures to support resident safety
• Answer and direct incoming phone calls to appropriate departments, staff, or resident rooms
• Perform administrative support tasks including typing, copying, filing, and mail distribution
• Maintain copier and office supply areas and distribute incoming faxes
• Sort and distribute resident and facility mail
• Maintain resident directories and mailing information
• Prepare door tags, reports, and other clerical documents as requested
• Assist with resident transportation and help residents enter or exit the facility when needed
• Use the facility intercom system for announcements and staff paging
• Attend required trainings and comply with facility policies and procedures
• Perform additional duties as assigned

Skills

Customer service

Communication

Organizational skills

Multitasking

Team-oriented

Education

High School Diploma or equivalent

Job description

• Pay or shift range: $16.15 USD to $18.81 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, shift, benefit selection or other job-related reasons.

Description

Receptionist
Rate: $16.15 - $18.81/hour (depending on experience)
Shift: Part-Time
Schedule: Monday, Tuesday, Friday, 4 pm - 8 pm & every other weekend 9 am - 2:30 pm

Garden Gate Health Care Facility is looking to add a Receptionist to our team. In this role, you'll serve as the first point of contact for residents, families, visitors, and staff while helping support daily administrative operations. If you're friendly, organized, and enjoy providing exceptional customer service, we'd love to hear from you.

Located in Cheektowaga, NY, Garden Gate Health Care Facility is proud to be part of The McGuire Group, a recognized leader in skilled nursing, rehabilitation, and long-term care services throughout New York State. Our team is dedicated to creating a welcoming environment where residents, families, and employees feel valued and supported. With a strong focus on compassion, teamwork, and resident-centered care, Garden Gate offers a rewarding opportunity to grow your career while making a meaningful difference in the lives of others every day.

RESPONSIBILITIES:

• Welcome visitors and ensure proper sign-in and sign-out procedures are followed
• Monitor facility entrances and follow building security procedures to support resident safety
• Answer and direct incoming phone calls to appropriate departments, staff, or resident rooms
• Perform administrative support tasks including typing, copying, filing, and mail distribution
• Maintain copier and office supply areas and distribute incoming faxes
• Sort and distribute resident and facility mail
• Maintain resident directories and mailing information
• Prepare door tags, reports, and other clerical documents as requested
• Assist with resident transportation and help residents enter or exit the facility when needed
• Use the facility intercom system for announcements and staff paging
• Attend required trainings and comply with facility policies and procedures
• Perform additional duties as assigned

REQUIREMENTS:

• High School Diploma or equivalent required
• Minimum 6 months of administrative or customer service experience required
• Healthcare or long-term care experience preferred
• Strong verbal and written communication skills
• Excellent customer service and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to multitask and work effectively in a fast-paced environment
• Professional, dependable, and team-oriented approach

BENEFITS:

• Paid Time Off (PTO) for Full-Time and Part-Time
• Weekly or Same-Day Pay Options
• Health, Dental, and Vision Insurance
• Life Insurance
• Employee Referral Bonus Program
• Retirement Saving Options

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.