Healthcare Front Desk Associate

Pointe Healthcare; Somerset Township (PA); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Somerset Healthcare and Rehabilitation in Somerset, PA is seeking a friendly Receptionist to join our team. You will be the first point of contact for visitors, residents, families, and staff, creating a welcoming environment while supporting daily administrative tasks.

The role involves greeting guests, answering calls, handling mail, and coordinating with departments to ensure smooth operations. Strong communication and organizational skills are essential for this on-site position.

Qualifications

• : Previous receptionist, administrative, or customer service experience preferred
• : Experience in healthcare or a long-term care setting is a plus
• : Strong communication and interpersonal skills
• : Excellent organizational and multitasking abilities
• : Basic computer skills (Microsoft Office, email, data entry)
• : Professional demeanor with a positive and helpful attitude
• : Ability to work both independently and as part of a team

Responsibilities

• Greet and assist visitors, residents, and family members in a warm and professional manner
• Answer incoming phone calls and direct them to the appropriate department or staff member
• Manage incoming and outgoing mail and deliveries
• Maintain the front desk area to ensure a welcoming and organized environment
• Assist with administrative tasks such as filing, copying, and data entry
• Communicate messages accurately to staff and departments
• Monitor visitor sign-in procedures and follow facility security protocols
• Provide general information and assistance to residents and families as needed

Skills

communication

organization

multitasking

customer service

teamwork

Microsoft Office

Email

Data entry

Positive attitude

Tools

Microsoft Office

Email

Data entry

Job description

Somerset Healthcare and Rehabilitation in Somerset, PA is seeking a friendly Receptionist to join our team. You will be the first point of contact for visitors, residents, families, and staff, creating a welcoming environment while supporting daily administrative tasks.

The role involves greeting guests, answering calls, handling mail, and coordinating with departments to ensure smooth operations. Strong communication and organizational skills are essential for this on-site position.