Healthcare Front Desk & Admin Support Specialist

Diversicare; Franklin (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Diversicare is seeking a Receptionist / Administrative Assistant to be the first point of contact at the Diversicare Support Center. The role provides general administrative support to teams, visitors, vendors, and leaders across the organization.

The position involves greeting visitors, answering and routing calls, coordinating mail and deliveries, assisting with scheduling and meetings, and supporting internal communications as needed.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist/administrative experience preferred.
• Experience in healthcare or multi-location settings is a plus.

Responsibilities

• Greet visitors and determine the purpose of their visit, routing to the appropriate staff.
• Answer incoming calls promptly and professionally, directing to the right department.
• Handle mail, deliveries, and courier services, including notification of recipients.
• Schedule meetings and support room logistics, materials, and refreshments as needed.
• Prepare and organize documents, maintain electronic and paper files, and assist with routine reports.

Skills

Receptionist

Administrative Support

Customer Service

Communication

Education

High school diploma or equivalent

Job description

Diversicare is seeking a Receptionist / Administrative Assistant to be the first point of contact at the Diversicare Support Center. The role provides general administrative support to teams, visitors, vendors, and leaders across the organization.

The position involves greeting visitors, answering and routing calls, coordinating mail and deliveries, assisting with scheduling and meetings, and supporting internal communications as needed.