Healthcare Administrative & Operations Coordinator

Diversicare Healthcare Services, LLC; Sedgwick (KS); On-site; USD 45,000 - 60,000; Full time

Job summary

Diversicare Healthcare Services, LLC is seeking an Administrative Operations Coordinator to manage center administrative processes including payroll, HR records, Medicaid coordination, and billing support. You will work with multiple departments to ensure timely and accurate processing while promoting compliance and data integrity.

The role supports resident financial services, recruitment, onboarding, and workforce coordination, contributing to a professional, survey-ready environment focused

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• 1–3 years of experience in HR, payroll, or related fields.
• Experience with HRIS, payroll, and billing systems preferred.
• Proficiency with MS Office.
• Ability to communicate professionally with residents and colleagues.

Responsibilities

• Coordinate assigned Center administrative processes across business office, human resources, payroll, workforce support, compliance records, and required reporting.
• Partner with the Administrator, Director of Nursing Services, department leaders, Central Business Office, Payroll, Human Resources, Workforce Management, and other support departments to ensure timely and accurate completion of required processes.
• Maintain organized, accurate, confidential, and survey-ready records for resident financial matters, personnel files, payroll, benefits, leave, workers’ compensation, recruitment, onboarding and compliance documentation.
• Communicate professionally with residents, families, responsible parties, applicants, team members, government agencies, vendors, Center leadership, and company support departments regarding assigned administrative, financial, HR, payroll, workforce, and compliance matters.
• Identify and elevate barriers, documentation issues, employee relations matters, collection concerns, billing issues, payroll concerns, and compliance risks to the appropriate leader or support department.
• Support resident financial services, including admission and payer-source documentation, Medicaid application coordination, representative payee needs, private-pay and patient-liability follow-up, collections activity, resident trust account support, and required financial reporting.
• Review accounts-receivable information, including aging, past-due balances, Medicaid pending accounts, bad debt, and collection reports, and complete appropriate follow-up in partnership with the Administrator and Central Business Office.
• Coordinate with Admissions, Nursing, MDS, Therapy, the Administrator, Central Business Office, residents, families, caseworkers, and other departments to support accurate billing information, payer-source changes, skilled benefits, Medicaid documentation, and collection needs.
• Complete assigned billing, reconciliation, month-end, census, resident trust, and financial documentation activities within established deadlines.
• Support Center HR and workforce processes, including recruitment coordination, applicant communication, pre-employment screening, onboarding, orientation, required training, personnel file maintenance, I-9 documentation, HRIS updates, and team member recordkeeping.
• Process and support payroll-related activities, including timekeeping review, missed punches, pay codes, schedules, deductions, payroll exceptions, status changes, compensation changes, transfers, and terminations in accordance with established deadlines.
• Serve as a resource for team members and leaders regarding payroll, benefits, timekeeping, attendance, HRIS processes, leave documentation, workers’ compensation reporting, workplace postings, and related employment processes, in partnership with Human Resources and other support departments.
• Support staffing, engagement, retention, performance-review, survey, training, and communication activities in partnership with Center leadership, Workforce Management, and Human Resources.

Skills

Communication

Organization

Analytical skills

Problem solving

Confidentiality

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

UKG Pro

UKG Workforce Management

iCIMS

PointClickCare

RFMS

Job description

Diversicare Healthcare Services, LLC is seeking an Administrative Operations Coordinator to manage center administrative processes including payroll, HR records, Medicaid coordination, and billing support. You will work with multiple departments to ensure timely and accurate processing while promoting compliance and data integrity.

The role supports resident financial services, recruitment, onboarding, and workforce coordination, contributing to a professional, survey-ready environment focused