Healthcare Flow Scheduler — 24/7 Patient Prioritization

Mary Washington Healthcare; United States; On-site; USD 35,000 - 49,000; Full time

Job summary

Mary Washington Healthcare is seeking an Order Organizer to coordinate system-wide priorities for diagnostics, procedures, and therapies. This role acts as the hub's service coordinator, ensuring 24/7 central patient placement and flow, transfers, and testing across the health system.

You will work with Unit C3s, Nursing, and departments to prioritize requests, reduce discharge delays, and optimize schedules for complex patients while supporting performance improvement initiatives.

Qualifications

• High school graduate or equivalent.
• Minimum 3 years in acute care clinical setting.
• Knowledge of and experience in acute care clinical operations.
• Ability to communicate with clinical staff across departments.
• Critical thinking and independent problem-solving skills.
• Proficiency with basic computer systems (Microsoft Office).
• Ability to sequence multiple tests across service areas.

Responsibilities

• Prioritizes and schedules system-wide diagnostics, procedural and therapeutic services for in-house patients.
• Collaborates with Unit C3s, Nursing, Service Departments to schedule services.
• Prioritizes services for anticipated discharges to ensure timely progression.
• Addresses service event barriers to patient progression; escalates issues as appropriate.
• Coordinates with Nursing and Service Departments to balance patient itineraries.
• Creates transport requests to pull patients to service departments.
• Constructs optimal schedule for patients with multiple service requests.
• Reassesses prioritization of patients with changing conditions for revisions.
• Manages service department order queue and coordinates requests.
• Communicates with Unit C3 and Nursing to ensure patient preparedness.
• Participates in daily POP Huddles; supports departmental improvement initiatives.

Skills

Interpersonal communication

Critical thinking

Independent problem-solving

Multi-tasking

Adaptability

Education

High school diploma or equivalent

Associate's Degree

Tools

Microsoft Office

Job description

Mary Washington Healthcare is seeking an Order Organizer to coordinate system-wide priorities for diagnostics, procedures, and therapies. This role acts as the hub's service coordinator, ensuring 24/7 central patient placement and flow, transfers, and testing across the health system.

You will work with Unit C3s, Nursing, and departments to prioritize requests, reduce discharge delays, and optimize schedules for complex patients while supporting performance improvement initiatives.