Healthcare Financial Eligibility Specialist

Catawba Valley Health System; Conover (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Catawba Valley Medical Center is seeking a Financial Eligibility Counselor to determine patient eligibility for those with or without insurance coverage. The role emphasizes strong customer service, accurate record keeping, and understanding regulatory rules.

Qualifications include a High School diploma and 2+ years of customer service; an Associate degree is preferred. Familiarity with medical financial assistance programs and Meditech is a plus.

Qualifications

• High School diploma or equivalent required.
• Two or more years direct customer service experience.
• Knowledge of medical financial assistance agencies.
• Proficient in record keeping and interviewing.
• Ability to read, analyze and interpret rules, regulations, and procedures.

Responsibilities

• Responsible for determining the financial eligibility for patients without or with limited insurance coverage.

Skills

Customer service

Interviewing

Record keeping

Reading & interpreting rules

Education

High School diploma or equivalent

Associate degree in Business Administration or Social Services

Tools

Meditech

Microsoft Office

Job description

Catawba Valley Medical Center is seeking a Financial Eligibility Counselor to determine patient eligibility for those with or without insurance coverage. The role emphasizes strong customer service, accurate record keeping, and understanding regulatory rules.

Qualifications include a High School diploma and 2+ years of customer service; an Associate degree is preferred. Familiarity with medical financial assistance programs and Meditech is a plus.