Medical Eligibility Specialist / Patient Financial Services / Full-Time

Catawba Valley Health System; Conover (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Catawba Valley Medical Center is seeking a Financial Eligibility Counselor to determine patient eligibility for those with or without insurance coverage. The role emphasizes strong customer service, accurate record keeping, and understanding regulatory rules.

Qualifications include a High School diploma and 2+ years of customer service; an Associate degree is preferred. Familiarity with medical financial assistance programs and Meditech is a plus.

Qualifications

• High School diploma or equivalent required.
• Two or more years direct customer service experience.
• Knowledge of medical financial assistance agencies.
• Proficient in record keeping and interviewing.
• Ability to read, analyze and interpret rules, regulations, and procedures.

Responsibilities

• Responsible for determining the financial eligibility for patients without or with limited insurance coverage.

Skills

Customer service

Interviewing

Record keeping

Reading & interpreting rules

Education

High School diploma or equivalent

Associate degree in Business Administration or Social Services

Tools

Meditech

Microsoft Office

Job description

JOB DESCRIPTION

Summary of Performance Expectations:

Responsible for determining the financial eligibility for patients without or with limited insurance coverage.

Required

Education & Credentials:

• High School diploma or equivalent.

Preferred

Associate degree in Business Administration or Social Services .

Required

Work Experience:

• Two or more years direct customer service experience. Knowledge of medical financial assistance agencies. Demonstrated proficiency of record keeping and interviewing. Ability to read, analyze and interpret rules, regulations, and procedures. Given experience and on-the-job training, incumbent should be proficient in the basic aspects of the position within three months. of employment date.

Preferred

• Knowledge of financial eligibility programs, copay assistance programs and drug replacement programs. Experience in all Microsoft Office products, Meditech Experience

ABOUT US

About Catawba Valley Medical Center

COMPREHENSIVE, ACCESSIBLE HEALTHCARE SERVICES IN THE CATAWBA VALLEY

As the region's largest not-for-profit community hospital, we exist to heal and comfort patients, to promote and foster a healthier community, and to ensure access to healthcare to all who need it - regardless of ability to pay. With a wide array of medical specialties, our skilled nurses and providers are trained to treat virtually any type of injury or illness, providing high-quality, easily accessible healthcare close to home.

Our mission: Exceptional Healthcare. Every Person. Every Time.

At A Glance:

• Region's only level III Neonatal Intensive Care Unit (NICU)
• Women's Choice Award winner for America's Best 100 Hospitals for Patient Experience for six consecutive years
• American College of Surgeons Accredited Comprehensive Community Cancer Center

HIGH LEVEL OF TECHNICAL CARE FROM MEDICAL EXPERTS

Catawba Valley Medical Center offers a wide range of services from experienced medical specialists capable of addressing virtually any healthcare concern. Our current hospital holds 258 beds and serves the five-county Hickory area. Through our skilled medical practitioners and our highly trained staff, we strive to provide the highest level of medical expertise using the latest, state-of-the-art technology available.

One of our goals at Catawba Valley Medical Center is to provide seamless care between your primary care provider and our hospital. Being a part of a vast healthcare network allows for easier and more efficient communication between local physicians, medical specialists and our hospital. No one should have to travel far for the expert level medical treatment they need. We work with a plethora of medical specialists capable of diagnosing, treating and operating on a wide variety of conditions.