Healthcare Field Service Technician & Driver

Home Medical Equipment Specialists, Llc; Prescott Valley (AZ); Presencial; USD 42.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Life Insurance

Paid Time Off

Descripción de la vacante

HME Specialists, LLC is seeking a Field Service Technician/Driver to deliver, set up, and educate patients and families on medical equipment. You will interact with customers in person, ensuring proper operation and offering empathetic support during potentially challenging times.

The role emphasizes problem-solving, patient communication, and the ability to learn new technologies while maintaining equipment and providing exceptional service.

Formación

• Excellent communication skills with patients, families, and healthcare professionals.
• Strong problem-solving abilities to troubleshoot equipment issues.
• Empathy, patience, and understanding when interacting with customers in person.
• Detail-oriented approach to installation, operation, and maintenance of devices.
• Ability to learn new technologies and use software/tools related to medical equipment delivery and setup.

Responsabilidades

• Deliver, set up, and educate patients and families on medical equipment.
• Interact with customers face to face to provide support and reassurance.
• Troubleshoot equipment issues and provide timely solutions.
• Maintain and care for medical equipment to ensure proper operation.

Conocimientos

Communication

Problem-solving

Empathy

Detail-oriented

Customer service

Herramientas

Delivery software

Medical equipment tools

Descripción del empleo

HME Specialists, LLC is seeking a Field Service Technician/Driver to deliver, set up, and educate patients and families on medical equipment. You will interact with customers in person, ensuring proper operation and offering empathetic support during potentially challenging times.

The role emphasizes problem-solving, patient communication, and the ability to learn new technologies while maintaining equipment and providing exceptional service.