Healthcare Field Operations Coordinator

Siemens Healthineers AG; Cary (NC); Ibrido; USD 56.000 - 77.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

401(k) retirement plan

Paid time off

Descrizione del lavoro

Siemens Healthineers in Cary, NC is seeking a resource planning professional to own E2E planning for field resources and customer communications across service events. The role emphasizes cross-functional coordination, critical thinking, and prioritization to meet customer commitments in a highly dynamic environment.

The ideal candidate will have a Bachelor's degree or equivalent, strong MS Office skills, and experience in handling complex projects with diverse teams.

Competenze

• Bachelor's degree or equivalent experience.
• Proficient with MS Office (Word/PowerPoint/Excel/Outlook).
• SAP knowledge preferred but not required.
• Strong communication with diverse audiences.
• Ability to independently handle complex, less clearly defined issues.

Mansioni

• Own E2E planning for allocation and deployment of field resources.
• Apply critical thinking to ensure delivery while optimizing field resource use.
• Own customer communications E2E for all service events.
• Navigate complex discussions with customers when scheduling appointments.
• Manage prioritization logic aligned with customer commitments.
• Deploy field resources; act as decision maker with field management.
• Manage capacity planning to meet cyclical demand.
• Use problem solving to reprioritize activities in a dynamic environment.

Conoscenze

MS Office

Communication

Project management

Change management

Self-starter

Customer-facing experience

Healthcare knowledge

Formazione

Bachelor's degree or equivalent experience

Strumenti

SAP

Descrizione del lavoro

Siemens Healthineers in Cary, NC is seeking a resource planning professional to own E2E planning for field resources and customer communications across service events. The role emphasizes cross-functional coordination, critical thinking, and prioritization to meet customer commitments in a highly dynamic environment.

The ideal candidate will have a Bachelor's degree or equivalent, strong MS Office skills, and experience in handling complex projects with diverse teams.