Healthcare Facilities Operations Lead – Client & Team Excellence

Compass Group USA; Walnut Hills (OH); On-site; USD 65,000 - 68,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Crothall Healthcare, a Compass Healthcare company, is seeking an individual to assist the Director in overseeing the operational needs of the facility. This role serves as a liaison between the sector and the client, delivering the highest level of service.

The position requires a 4-year degree (or equivalent) and 3+ years of related experience, with a strong work ethic and customer service focus. Responsibilities include staffing, standards compliance, coordination with departments, and regular

Qualifications

• 4 year degree, or equivalent experience.
• At least 3 years of additional relevant experience preferred.
• Strong work ethic, intense drive, and initiative for quality and customer service.
• Ability to utilize a participative approach to managing staff, to function appropriately under stress, to organize and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements.
• Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required

Responsibilities

• Establishes and reviews standards and work procedures for all staff in accordance with established policies and practices of the facility
• Plans work schedules, hours, areas of work, and job duties to ensure adequate staffing
• Interviews, selects, hires, evaluates, and recommends termination of personnel in accordance with facility standards
• Performs regular inspections and evaluations of the facility; ability to recommend action items
• Conducts regular staff meetings and communicates with members of other departments to coordinate activities
• Schedules major project work, assuring that adequate staff and supplies are available
• Performs other duties as assigned

Skills

Strong work ethic

Staff management

Stress management

Organizational skills

Education

4-year degree or equivalent

Job description

Crothall Healthcare, a Compass Healthcare company, is seeking an individual to assist the Director in overseeing the operational needs of the facility. This role serves as a liaison between the sector and the client, delivering the highest level of service.

The position requires a 4-year degree (or equivalent) and 3+ years of related experience, with a strong work ethic and customer service focus. Responsibilities include staffing, standards compliance, coordination with departments, and regular