Healthcare Facilities Operations Lead

Boston Medical Center (BMC); Boston (MA); On-site; USD 56,000 - 78,500; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

403(b) match

Paid time off

Flexible Spending Accounts

Bonuses and merit increases

Job summary

Boston Medical Center (BMC) is seeking an Office Manager – Facilities Operations to coordinate day‑to‑day building operations, serve as the on‑site liaison between Facilities, Security, IT, and external vendors, and manage space and logistics for meetings and events. The role focuses on maintaining a safe, clean, and functional workplace in a fast-paced healthcare environment.

Primary responsibilities include supervising access, mail, and transportation services; maintaining documentation and

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• At least three years minimum experience in a similar office setting.
• Demonstrates strong organizational and communication skills.

Responsibilities

• Manage day‑to‑day building operations to maintain a safe, clean, functional, and compliant work environment; monitor maintenance requests and ensure safety standards.
• Serve as the primary on‑site liaison between occupants, Facilities leadership, Security, IT, Environmental Services, and external vendors; communicate updates and escalate issues.
• Coordinate conference room and shared space operations, including reservations, setup, A/V, and scheduling conflicts.
• Manage building access, security, mail, and transportation services with Security and Parking; oversee visitor management and badge access.
• Maintain operational documentation and supply inventory; manage logs, trackers, and reports; oversee office supplies.
• Oversee vendor coordination and performance to ensure timely completion and adherence to standards.
• Support on‑site logistics for meetings, events, and leadership visits, including space readiness and hospitality preparation.

Skills

Building operations

Facilities coordination

Office management

Organizational skills

Communication skills

Microsoft 365

Discretion/poise

Education

Bachelor’s degree

3+ years office experience

Tools

Microsoft 365

Job description

Boston Medical Center (BMC) is seeking an Office Manager – Facilities Operations to coordinate day‑to‑day building operations, serve as the on‑site liaison between Facilities, Security, IT, and external vendors, and manage space and logistics for meetings and events. The role focuses on maintaining a safe, clean, and functional workplace in a fast-paced healthcare environment.

Primary responsibilities include supervising access, mail, and transportation services; maintaining documentation and