Healthcare EVS Operations Leader

Crothall Healthcare; Randallstown (MD); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

Crothall Healthcare is seeking an Operations Manager to help direct and oversee the support services needs of the department. You will coordinate frontline associates and serve as a liaison between administration and units, ensuring the highest possible level of service.

Essential duties include establishing standards, planning staffing, hiring/training, supervising staff, conducting inspections, monthly goal reporting, staff education, and coordinating outside services.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• 1 year of supervisory experience in a support-service related field with high customer contact.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Possess knowledge of contract administration and office procedures.
• Proficient computer skills and knowledge of MS Office products.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Supervisory experience

Communication skills

Multi-tasking

Leadership

MS Office proficiency

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Crothall Healthcare is seeking an Operations Manager to help direct and oversee the support services needs of the department. You will coordinate frontline associates and serve as a liaison between administration and units, ensuring the highest possible level of service.

Essential duties include establishing standards, planning staffing, hiring/training, supervising staff, conducting inspections, monthly goal reporting, staff education, and coordinating outside services.