Healthcare Enterprise Sales Executive VI - Remote - Minneapolis, MN

Rackspace; Minneapolis (MN); Remote; USD 80,000 - 150,000; Full time

Job summary

An established industry player is seeking a seasoned sales leader to drive growth and customer satisfaction. This role requires a strategic mindset and a deep understanding of customer needs, as you will be responsible for the full sales cycle, from acquiring new clients to nurturing existing relationships. You'll engage with C-suite executives and leverage your expertise in cloud solutions to present impactful business strategies. If you are passionate about delivering exceptional customer experiences and thrive in a dynamic environment, this opportunity could be the perfect fit for you. Join a team that values innovation and collaboration, and make a significant impact in the technology landscape.

Qualifications

• 15+ years of experience in consultative sales and customer relationship management.
• Bachelor's degree required; experience may substitute for degree.

Responsibilities

• Lead consultative sales for high-value customers and develop account strategies.
• Build relationships and facilitate communications to drive new revenue streams.

Skills

Client/Customer Service

New Account Acquisition Skills

Strong verbal communications

Data-driven Decision Making

Negotiation Skills

Analytical Skills

Public Speaking

Presentation Building

Education

High School Diploma

Bachelor's Degree

AWS and Azure Certificates

Tools

Salesforce

Job description

Specializes in identifying, developing, and closing opportunities with new or existing customers to deliver incremental profitable growth and positive customer experiences. Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace. Utilizes industry knowledge to differentiate Rackspace and to acquire new customers and drive new footprint. Builds deep relationships with strategic customers and prospects, presenting viable IT and business solutions. Utilizes an entrepreneurial mindset to develop a hunting list of target customers aligned with Rackspace's multi-cloud solutions. Engages with C-suite executives, leveraging executive presence and emotional intelligence to understand customer challenges and competitor behavior to translate technology into impactful business solutions. Plans and executes pursuit and win strategies for specified opportunities, leads account reviews, and provides support to ensure successful development and implementation of strategic account plans, all while embodying Rackspace's core values in the sales arena. Higher levels are responsible for large deal business development and retention of strategic new customer acquisitions and high-value existing customers to generate sustainable revenues in line with business objectives.

Career Level Summary

• Recognized as an expert within the company and requires in-depth and/or breadth of expertise in own job discipline and broad knowledge of other job disciplines within the organization function.
• Solves unique problems that have a broad impact on the business.
• Contributes to the development of organizational sub-function strategy.
• Progression to this level is typically restricted on the basis of business requirements.

Critical Competencies

• Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
• Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.
• Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.
• Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.
• Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.

Key Responsibilities

• Take overall consultative sales leadership for the new business and/or customer relationships with a select base of high value customers.
• Create and implement account development strategies that succeed in exploiting the full business potential of the customer base, in line with business targets and objectives (Annual revenue, account growth through new business (MRR), Army of Promoters (NPS).
• Maintain and agree on a twelve-month business account plan, forecast and appropriate reporting framework.
• Understand and position the whole product portfolio, including cloud and applications services to ensure future growth and retention.
• Develop close relationships at every appropriate level and fully understand the business, buying, and decision-making process of the accounts.
• Build strategic relationships and Rackspace credibility within the target organization and comfortably engage at all levels of the Customer’s leadership team.
• Proactively seek opportunities to create new revenue streams including joint Business Development activity for new and/or existing enterprise accounts.
• Front all negotiations and tender submissions and facilitate and manage key communications between the company and the Customer to the highest professional standards.
• Maintain a high awareness and knowledge of corporate market, industry, and internal activities to ensure that all business opportunities are identified, considered, and implemented appropriately.
• Work with channel and sales reps to create and support the execution of joint business plans with key partners to drive profitable revenue and new customer acquisition for Rackspace Hosting.
• Responsible for adhering to company security policies and procedures as directed.
• Installed base growth - revenue.
• Execution of new sales opportunities - MRR.
• Access to new departments/divisions.
• KPIs, documentation, process tracked via Salesforce.

Knowledge

• Focused on Professional Services - emphasis in cloud is a positive.
• Consultative selling.
• Cloud solutions with emphasis on AWS and Azure.

Skills

• Client/Customer Service.
• New Account Acquisition Skills.
• Strong verbal communications.
• Excellent listener.
• Data-driven Decision Making.
• Analytical Skills.
• Negotiation Skills.
• Buying Process Skills.
• People Management.
• Public Speaking.
• Presentation Building.

Education

• High School Diploma or regional equivalent required.
• Bachelor's Degree required, preferably in a field related to the role. At the manager’s discretion, additional relevant experience may substitute for degree requirement.
• A plus but not necessarily a must - AWS and Azure Certificates in sales training.
• Other recent certificates in cloud technology training.

Experience

• 15+ years of experience in the field of role required.

Travel

• Domestic/international travel required, greater than 50%.

Disclaimer

• The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.