Healthcare Enrollment & Onboarding Specialist

Vitasya Holdings Group; Atlanta (GA); Presencial; USD 50.000 - 60.000; Jornada completa

Descripción de la vacante

Vitasya Healthcare Consultants in Atlanta, GA is seeking an Enrollment Specialist to guide clients and caregivers into Medicaid Waiver programs. You will collect intake data, verify eligibility, and coordinate onboarding.

The ideal candidate has strong customer service, excellent communication, and proficiency with EHR systems. This is an onsite role with a base salary of $50,000–$60,000 plus monthly bonuses.

Formación

• Education: Bachelor's degree in healthcare administration, social work, nursing, or a related field preferred.
• Experience: Healthcare intake/case management or similar role desirable.
• Knowledge: Medicaid Waiver programs familiarity advantageous.
• Communication: Verbal and written skills to interact with clients, caregivers, healthcare professionals, and internal teams.
• Attention to detail: Strong organizational skills for accurate client records.
• Empathy: Ability to empathize while maintaining confidentiality.
• Adaptability: Thrive in a fast-paced environment with multiple tasks.
• Problem-solving: Assess client/caregiver needs and provide solutions.
• Ethics: HIPPA confidentiality guidelines.

Responsabilidades

• Conduct Client Intakes: Verify client information and eligibility documentation.
• Coordinate Caregiver Onboarding: Manage orientation, credential verification, and training.
• Maintain Records and Compliance: Document interactions per HIPAA/regulatory guidelines.
• Serve as Liaison: Be primary contact for clients, families, caregivers, and case managers.
• Collaborate Across Teams: Work with clinical/operations/scheduling to align services.
• Provide Ongoing Support: Address onboarding or intake concerns and aid integration.
• Daily Reporting & Caseload Updates: Participate in team meetings and update caseloads.
• Support Recruitment Pipelines: Maintain caregiver candidate pipelines.
• Contribute to Process Improvement: Suggest intake/onboarding improvements.

Conocimientos

Customer service

Phone etiquette

Communication skills

Attention to detail

Empathy

Adaptability

Problem solving

HIPPA compliance

Educación

Bachelor's degree in healthcare administration, social work, nursing, or related field

Herramientas

EHR systems

MS Office suite

Descripción del empleo

Vitasya Healthcare Consultants in Atlanta, GA is seeking an Enrollment Specialist to guide clients and caregivers into Medicaid Waiver programs. You will collect intake data, verify eligibility, and coordinate onboarding.

The ideal candidate has strong customer service, excellent communication, and proficiency with EHR systems. This is an onsite role with a base salary of $50,000–$60,000 plus monthly bonuses.