Healthcare Engagement & Stabilization Specialist

MaineHealth; Portland (ME); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid parental leave

Flexible work options

Student loan assistance

Professional development opportunities

Well-being resources

Job summary

MaineHealth is seeking an Engagement & Stabilization Specialist at Maine Medical Center to support patient, visitor, and staff safety. This role partners with clinical teams to identify at-risk individuals, conduct rounds, build rapport, and apply de-escalation techniques to prevent incidents of violence and maintain a therapeutic environment.

Requirements include a high school diploma, valid driver's license, and BLS/CPI/MOAB or related trainings.

Qualifications

• Education: High school diploma or equivalent required; Associate's or Bachelor's degree in Criminal Justice, Psychology, Social Work, or related field preferred.
• License/Certifications: Valid driver's license required. BLS certification or ability to obtain within 90 days. CPI/MOAB/Crisis Intervention Training/Mental Health First Aid required (or within 6 months).
• Experience: Prior healthcare security, law enforcement, military, or behavioral health experience strongly preferred.
• Additional Skills/Requirements: Strong interpersonal and communication skills with ability to build trust quickly; de-escalation, trauma-informed care, and workplace violence prevention knowledge; can work in a multidisciplinary healthcare environment; strong report-writing; proficient in Word/Excel.
• Additional Skills/Requirements Preferred: Familiarity with security operations, protocols, and incident response procedures is preferred.

Skills

Interpersonal communication

De-escalation techniques

Report writing

Trauma-informed care

Team collaboration

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Job description

MaineHealth is seeking an Engagement & Stabilization Specialist at Maine Medical Center to support patient, visitor, and staff safety. This role partners with clinical teams to identify at-risk individuals, conduct rounds, build rapport, and apply de-escalation techniques to prevent incidents of violence and maintain a therapeutic environment.

Requirements include a high school diploma, valid driver's license, and BLS/CPI/MOAB or related trainings.