Security Officer

MaineHealth; Scarborough (ME); Presencial; USD 28.000 - 34.000; Jornada completa

Descripción de la vacante

Maine Medical Center in Scarborough, ME is seeking a Security Officer I to help maintain a safe and secure environment. The role involves proactive patrols, incident response, policy enforcement, and customer service to patients, visitors, staff, and assets.

You will identify safety concerns, respond to emergencies, and use de-escalation techniques to manage behavioral incidents. When needed, you may assist clinical staff with the safe management of disruptive individuals using approved training.

Formación

• High school diploma or equivalent preferred.
• IAHSS Basic certification within 1 year of hire.
• Valid driver’s license; BLS within 30 days; CPI and NIMS 100/200/700 as applicable.
• Experience in hospital safety or security preferred; able to operate security systems.
• Must be 18+; able to manage behavioral emergencies with trained techniques.

Responsabilidades

• Conduct proactive patrols to maintain a safe environment for patients, visitors, staff, and assets.
• Respond to incidents and emergencies with training and policy guidance.
• Enforce policy and provide courteous customer service to all stakeholders.
• Identify safety concerns and report them through proper channels.
• Assist clinical staff with safe management of disruptive individuals using approved techniques.

Conocimientos

IAHSS Basic certification

BLS certification

CPI

NIMS 100/200/700

customer service

communication

conflict resolution

situational awareness

physical intervention training

Educación

High school diploma

IAHSS Basic certification

BLS certification

CPI

Driver’s license

NIMS 100/200/700

Herramientas

Security equipment

Descripción del empleo

Maine Medical Center

Service/Maintenance Support
Req #: 99520

Summary

The Security Officer I helps maintain a safe and secure environment for patients, visitors, staff, and organizational assets through proactive patrols, incident response, policy enforcement, and customer service. The officer identifies and reports safety and security concerns, responds to emergencies, and utilizes de‑escalation techniques to manage behavioral incidents. When necessary, the Security Officer I assists clinical staff in the safe management of disruptive or combative individuals using approved physical intervention techniques consistent with training and policy.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or equivalent preferred. IAHSS Basic certification required within one year of hire.
2. License/Certifications: Valid Driver’s license required based on role and location. BLS certification required within 30 days of hire; Crisis Prevention Intervention (CPI) (or equivalent) NIMS 100/200/700 (as applicable); and proficiency with assigned equipment required within 30 days.
3. Experience: Prior experience in hospital safety, security, or a related field preferred. Basic computer efficiency and ability to learn and operate security-related systems and equipment.
4. Additional Skills/Requirements Required: Must be 18 years or older; Ability to respond to behavioral emergencies and assist clinical staff in maintaining a safe environment through the application of trained physical intervention techniques when required. Required to wear assigned security and safety equipment, including a protective vest, for extended periods during scheduled shifts.
5. Additional Skills/Requirements Preferred: Demonstrated customer service, communication, and conflict- resolution skills. Ability to maintain composure, exercise sound judgment, and interact effective with patients, visitors, and external agencies in stressful situations.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $20.27to $24.36 per hour.

Compensation for part‑time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full‑time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact [e-mail]

Notice Regarding Maine Employer Surveillance Statute

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.