Healthcare Employee Relations Lead

Automatic Data Processing, Inc.; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Automatic Data Processing, Inc. in Atlanta, GA seeks an Employee Relations Manager to independently manage day-to-day employee relations matters, investigations, policy interpretation, and compliance under HR leadership.

The role guides managers and staff, ensures consistent employment practices, and escalates complex issues to leadership as needed. The position emphasizes professionalism, discretion, and sound judgment, with a focus on supporting managers, maintaining documentation, and

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Minimum of five (5) years of progressive HR or Employee Relations experience.
• Strong knowledge of employment laws (FMLA, ADA, FLSA, EEO) and investigations.
• Experience coaching leaders, conducting investigations, and resolving complex employee relations matters.
• Proficiency with Microsoft Office and HRIS systems (ADP Workforce Now preferred).
• Excellent communication, conflict resolution, organizational, and analytical skills.

Responsibilities

• Partner with leaders to provide guidance on employee relations, performance management, policy interpretation, corrective actions, and conflict resolution.
• Coach managers on performance improvement, documentation, and employee relations best practices.
• Evaluate employee relations concerns and recommend corrective action, performance improvement plans, suspensions, and separations.
• Conduct confidential workplace investigations, document findings, and ensure compliance with laws and policies.
• Maintain confidentiality and integrity when handling sensitive employee matters.
• Develop and review HR documentation including disciplinary actions, investigation summaries, and communications.
• Support administration of FMLA, ADA accommodations, workers' compensation, and unemployment claims.
• Review accommodation requests and assess business needs and essential job functions for reasonable accommodations.
• Collaborate with internal departments and external vendors to coordinate HR processes and ensure policy compliance.
• Develop, implement, and communicate HR policies, procedures, and training across the organization.
• Maintain HR metrics, investigations, and confidential records.
• Identify workplace trends and recommend proactive retention strategies.
• Assist with employee recognition, talent reviews, leadership development, and strategic HR initiatives.

Skills

Employee relations

Policy interpretation

Investigations

HRIS systems

Communication skills

Education

Bachelor's degree in HR or related field

Tools

ADP Workforce Now

Job description

Automatic Data Processing, Inc. in Atlanta, GA seeks an Employee Relations Manager to independently manage day-to-day employee relations matters, investigations, policy interpretation, and compliance under HR leadership.

The role guides managers and staff, ensures consistent employment practices, and escalates complex issues to leadership as needed. The position emphasizes professionalism, discretion, and sound judgment, with a focus on supporting managers, maintaining documentation, and