Healthcare EHR Training Specialist

Privia Health; Virginia (MN); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401K

Paid time off

Job summary

Privia Health in the DMV region seeks a Training Associate to deliver pre-live training to providers and care center staff, support go-live events, and train on EHR concepts with athenaNet. You will customize curricula, monitor learning progress, and coordinate with Implementation and Product teams to ensure successful, timely training delivery across VA/MD/DC markets.

The role requires 70% travel, strong communication, organizational skills, and the ability to thrive in a fast-paced environment

Qualifications

• Bachelor's degree preferred or equivalent background and experience in a healthcare setting.
• Prior knowledge of athenaNet is highly preferred.
• Familiarity with extended medical terminology.
• Must demonstrate excellent communication, organizational, and time management skills.
• Must demonstrate strong interpersonal skills to interact positively and productively with a variety of personnel within teams and across organizational lines.

Responsibilities

• Delivers pre-live training to providers, clinical staff, and administrative staff focused on efficiency, delegation, and population health initiatives.
• Provides go-live support and at-the-elbow support for the Care Center.
• Leverages curriculum and tools to train EHR concepts.
• Customizes best practice curriculum based on workflow assessment findings and unique needs of a Care Center.
• Monitors online e-learning completion.
• Ensures that training is scheduled and delivered on-time.
• Leverages reporting of key metrics to identify providers and care centers in need of additional training.
• Works collaboratively with Implementation, Product Performance, and Performance Team members to accomplish goals.
• Works collaboratively with and serves as an athenahealth SME for other Privia teams.
• Provides excellent customer service through creative problem solving and follow through.

Skills

Communication

Organizational skills

Time management

Interpersonal skills

Attention to detail

Team collaboration

Client facing

Problem solving

Technical aptitude

Education

Bachelor's degree

Healthcare setting experience

Tools

athenaNet

athenaClinicals

athenaCollector

EMR experience

Job description

Privia Health in the DMV region seeks a Training Associate to deliver pre-live training to providers and care center staff, support go-live events, and train on EHR concepts with athenaNet. You will customize curricula, monitor learning progress, and coordinate with Implementation and Product teams to ensure successful, timely training delivery across VA/MD/DC markets.

The role requires 70% travel, strong communication, organizational skills, and the ability to thrive in a fast-paced environment