Healthcare Document Routing Specialist

Russell Tobin; Tempe (AZ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Healthcare coverage (medical, dental,視

401(k) retirement savings

Life & disability insurance

Employee discounts with vendors

Job summary

Russell Tobin is seeking a document routing specialist to support healthcare operations in Tempe, AZ. The role focuses on secure handling of patient records and accurate routing of documents across care teams.

You will classify documents, verify patient identifiers, and fix discrepancies while adhering to HIPAA guidelines. Flexibility for onsite shifts, including nights and weekends, is required.

Qualifications

• At least 6 months of experience in data entry, document processing, or administrative support OR 1 year in a healthcare office or patient-facing environment.
• Proficient with basic computer skills.
• Ability to work a flexible onsite schedule, including nights, weekends, and holidays.
• Must have a high school diploma or equivalent.

Responsibilities

• Follow HIPAA rules to protect patient privacy in all document handling and routing activities.
• Classify documents and route them to the appropriate department or owner for follow-up and action.
• Flag high-priority items and delete non-actionable items per protocol.
• Process flagged document tasks by verifying at least two matching patient identifiers before filing a document to a patient's chart.
• Contact originating facilities to resolve patient identity discrepancies.
• Resolve incomplete name or date-of-birth tasks by reviewing the patient's chart for corrected documents and conducting facility outreach as needed.

Skills

Data entry

Document processing

Administrative support

Education

High school diploma or equivalent

Tools

EHR systems

Document management platforms

G Suite

Job description

Russell Tobin is seeking a document routing specialist to support healthcare operations in Tempe, AZ. The role focuses on secure handling of patient records and accurate routing of documents across care teams.

You will classify documents, verify patient identifiers, and fix discrepancies while adhering to HIPAA guidelines. Flexibility for onsite shifts, including nights and weekends, is required.