Data Entry Specialist

Russell Tobin; Tempe (AZ); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Healthcare coverage

401k retirement plan

Life & disability insurance

Employee discounts

Job summary

Russell Tobin is seeking an HR Assistant I in Tempe, AZ to support data entry and document routing for healthcare-related documents. The role involves classifying inbound faxes, routing to correct providers or teams, and verifying patient identifiers in a fast-paced environment.

The position requires basic data entry experience, strong attention to detail, and the ability to work a flexible onsite schedule including nights and weekends.

Qualifications

• 6 months of experience in data entry, document processing, or administrative support OR 1 year of experience in a healthcare office or patient-facing environment.
• Proficient with basic computer skills.
• Ability to work a flexible onsite schedule, including nights, weekends, and holidays.
• Must have a high school diploma or equivalent.

Responsibilities

• Follow HIPAA rules to protect patient privacy in all document handling and routing activities.
• Classify documents and route to the appropriate department or owner for follow up and action.
• Flag High Priority items and delete non-actionable items per protocol.
• Process Flagged Document tasks by verifying at least two matching patient identifiers before filing a document to a patient\'s chart.
• Contact originating facilities to resolve patient identity discrepancies.
• Resolve incomplete name or date of birth tasks by reviewing the patient\'s chart for corrected documents and conducting facility outreach as needed.

Skills

Data entry

Administrative support

Flexible schedule

Computer skills

Education

High school diploma or equivalent

Tools

EHR systems

G Suite

Job description

Our client, a leading company in the e-commerce and technology industry, is looking to hire a HR Assistant I in Tempe, AZ.

Pay Rate Range: $16–$18/hour

Shift: Mon- Fri with 8 hour shifts starting at 6am to 6pm.

Job Description:

We are seeking detail-oriented, service-driven individuals to support our mission of transforming the primary care experience. As an Admin Data Entry Specialist – Fax Queue Document Routing, you will play a key role in ensuring the accurate classification, routing, and delivery of inbound fax documents to the appropriate providers, queues, and teams. You will use the Document Routing Matrix to process a high volume of clinical and administrative documents and manage Flagged Document tasks by verifying patient identifiers and contacting originating facilities to resolve discrepancies. We are looking for organized, efficient professionals with strong attention to detail and a commitment to making a meaningful impact in healthcare.

A Day in the Life

Imagine a workday where your attention to detail and critical thinking directly impact patient care. You will process inbound faxes by classifying each document — consult notes, lab results, imaging reports, prior authorizations, prescriptions, referrals, and more — and routing them to the correct provider, queue, or team. When a document lacks clear patient identifiers, you will work through the Flagged Document workflow: verifying patient identity, contacting originating facilities to resolve discrepancies, and applying judgment to determine the correct patient chart. Every routing decision you make ensures that providers have the clinical information they need to deliver safe, timely care.

About the Team

We are a collaborative, patient-centered group within Centralized Support Services (CSS) committed to making healthcare operations more efficient and reliable. Our Document Routing team ensures that clinical and administrative documents flow seamlessly across providers, nurses, labs, medical records, and administrative queues — supporting the care teams that serve our patients every day.

Key Job Responsibilities

Follow HIPAA rules to protect patient privacy in all document handling and routing activities.

Classify documents and route to the appropriate department or owner for follow up and action.

Flag High Priority items and delete non-actionable items per protocol.

Process Flagged Document tasks by verifying at least two matching patient identifiers before filing a document to a patient's chart.

Contact originating facilities to resolve patient identity discrepancies.

Resolve incomplete name or date of birth tasks by reviewing the patient's chart for corrected documents and conducting facility outreach as needed.

Basic Qualifications

At least 6 months of experience in data entry, document processing, or administrative support OR 1 year of experience in a healthcare office or patient-facing environment.

Proficient with basic computer skills.

Ability to work a flexible onsite schedule, including nights, weekends, and holidays.

Must have a high school diploma or equivalent.

Preferred Qualifications

Strong attention to detail and ability to maintain accuracy in a high-volume environment.

Proven organizational and multitasking abilities.

Familiarity with medical terminology and clinical document types (e.g., consult notes, lab reports, imaging reports, prior authorizations, pathology reports, referrals, prescriptions).

Understanding of provider roles and routing logic (PCP, VMT, Ordering Provider, Registered Nurses, Phlebotomist/Lab Support).

Experience verifying patient identity using multiple identifiers in a healthcare setting.

Strong verbal communication skills for contacting external facilities to resolve document discrepancies.

Experience with electronic health record (EHR) systems or document management platforms is a plus.

Familiarity with G Suite

ABOUT US:

Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

Benefits Disclosure: “Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”

Equal Employment Opportunity:

Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment:

Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations:

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates:

Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.