Healthcare Digital Programs Lead

Datavant; Juneau (AK); On-site; USD 100,000 - 120,000; Full time

Job summary

Datavant is a healthcare data collaboration platform seeking a Digital Operations professional to coordinate client implementations, track milestones, and ensure successful outcomes across cross-functional teams.

You will work with Client Success, Sales, Product, Engineering, Analytics, and Operations to understand needs, validate data, and drive program success in healthcare technology.

Qualifications

• Bachelor’s degree required, or equivalent professional experience in healthcare, operations, client success, project management, or related fields.
• 3-6 years of experience in operations, project management, client success, consulting, healthcare, or customer-facing roles.
• Experience managing projects, coordinating cross-functional initiatives, or supporting client implementations.
• Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Excellent communication skills with the ability to effectively engage technical, operational, and client stakeholders.
• Analytical mindset with the ability to interpret data, identify trends, and support data-driven decision-making.
• Demonstrated problem-solving skills and a proactive approach to identifying and addressing challenges.
• Strong attention to detail, follow-through, and commitment to delivering high-quality outcomes.
• Ability to quickly learn technical concepts, healthcare workflows, and digital product capabilities.
• Collaborative team player who enjoys working cross-functionally to achieve shared goals.

Responsibilities

• Support the implementation and execution of digital products by coordinating project activities, tracking milestones, monitoring progress, and helping ensure successful delivery of client outcomes.
• Manage a portfolio of low-to-medium complexity digital programs and client projects, ensuring timely execution and a high-quality customer experience.
• Partner with clients to understand program requirements, gather information, and support successful onboarding and implementation activities.
• Assist with data validation, project tracking, reporting, and analysis to help drive informed decision-making and program success.
• Collaborate with Sales, Client Success, Product, Engineering, Analytics, and Operations teams to resolve issues, remove obstacles, and improve client outcomes.
• Identify risks, challenges, and opportunities within assigned projects and elevate appropriately to drive timely resolution.
• Contribute to process improvement initiatives by identifying inefficiencies and recommending enhancements to workflows, tools, and client experiences.
• Support documentation, training, and knowledge-sharing efforts to improve team effectiveness and operational consistency.
• Build expertise in digital program operations, healthcare workflows, and Datavant products to effectively support customers and internal stakeholders.
• Participate in special projects and strategic initiatives that support the growth and success of our digital products and programs.

Skills

Project management

Client communications

Analytical thinking

Cross-functional collaboration

Problem solving

Attention to detail

Education

Bachelor’s degree or equivalent

Tools

Sigma

Snowflake

Tableau

Power BI

Job description

Datavant is a healthcare data collaboration platform seeking a Digital Operations professional to coordinate client implementations, track milestones, and ensure successful outcomes across cross-functional teams.

You will work with Client Success, Sales, Product, Engineering, Analytics, and Operations to understand needs, validate data, and drive program success in healthcare technology.