Healthcare Desktop Support Technician — Evenings & Weekends

firstPRO, Inc; Marlton (NJ); On-site; USD 30,000 - 47,000; Part time

Job summary

firstPRO, Inc. seeks multiple Desktop Support Technicians to provide off-hours IT support across South Jersey hospital and medical office locations. You will handle imaging, deployments, break/fix, and end-user troubleshooting while minimizing disruption to clinical operations.

Role requires travel between facilities and ability to work evening, overnight, or weekend shifts in onsite hospital/medical office settings. 6+ month contract with potential extension.

Qualifications

• 2+ years of hands-on Desktop Support or IT Support experience.
• Experience deploying, imaging, and configuring Windows workstations.
• Strong knowledge of Windows operating systems and Microsoft Office 365.
• Experience troubleshooting desktop hardware, software, and connectivity issues.
• Experience with workstation setup, deployment, and break/fix support.
• Basic networking knowledge, including TCP/IP and connectivity.
• Strong customer service and communication skills.
• Ability to work independently during off-hours shifts.
• Experience supporting healthcare environments is a plus.

Responsibilities

• Deploy, configure, image, and install Windows workstations and laptops.
• Provide break/fix support for desktops, laptops, printers, and peripheral devices.
• Troubleshoot hardware, software, Office 365, and connectivity issues while minimizing user downtime.
• Set up and configure new workstations and user equipment.
• Support Windows operating systems and Microsoft Office 365 applications.
• Perform equipment replacements, upgrades, moves, and technology refresh projects.
• Assist with basic network troubleshooting, including connectivity, cabling, and workstation network issues.
• Maintain accurate asset inventory and deployment documentation.
• Travel between multiple hospital and medical office locations throughout South Jersey.
• Deliver professional customer service while supporting healthcare staff in a clinical environment.

Skills

Desktop Support

Windows OS

Office 365

Troubleshooting

Customer service

Independent work

Travel to multiple sites

Tools

Imaging tools

Windows deployment

TCP/IP

Job description

firstPRO, Inc. seeks multiple Desktop Support Technicians to provide off-hours IT support across South Jersey hospital and medical office locations. You will handle imaging, deployments, break/fix, and end-user troubleshooting while minimizing disruption to clinical operations.

Role requires travel between facilities and ability to work evening, overnight, or weekend shifts in onsite hospital/medical office settings. 6+ month contract with potential extension.