Desktop Support Technician (Off-Hours)

firstPRO, Inc; Marlton (NJ); On-site; USD 30,000 - 47,000; Part time

Job summary

firstPRO, Inc. seeks multiple Desktop Support Technicians to provide off-hours IT support across South Jersey hospital and medical office locations. You will handle imaging, deployments, break/fix, and end-user troubleshooting while minimizing disruption to clinical operations.

Role requires travel between facilities and ability to work evening, overnight, or weekend shifts in onsite hospital/medical office settings. 6+ month contract with potential extension.

Qualifications

• 2+ years of hands-on Desktop Support or IT Support experience.
• Experience deploying, imaging, and configuring Windows workstations.
• Strong knowledge of Windows operating systems and Microsoft Office 365.
• Experience troubleshooting desktop hardware, software, and connectivity issues.
• Experience with workstation setup, deployment, and break/fix support.
• Basic networking knowledge, including TCP/IP and connectivity.
• Strong customer service and communication skills.
• Ability to work independently during off-hours shifts.
• Experience supporting healthcare environments is a plus.

Responsibilities

• Deploy, configure, image, and install Windows workstations and laptops.
• Provide break/fix support for desktops, laptops, printers, and peripheral devices.
• Troubleshoot hardware, software, Office 365, and connectivity issues while minimizing user downtime.
• Set up and configure new workstations and user equipment.
• Support Windows operating systems and Microsoft Office 365 applications.
• Perform equipment replacements, upgrades, moves, and technology refresh projects.
• Assist with basic network troubleshooting, including connectivity, cabling, and workstation network issues.
• Maintain accurate asset inventory and deployment documentation.
• Travel between multiple hospital and medical office locations throughout South Jersey.
• Deliver professional customer service while supporting healthcare staff in a clinical environment.

Skills

Desktop Support

Windows OS

Office 365

Troubleshooting

Customer service

Independent work

Travel to multiple sites

Tools

Imaging tools

Windows deployment

TCP/IP

Job description

We are seeking several Desktop Support Technicians to provide off-hours IT support across multiple hospital and medical office locations throughout South Jersey. This is an excellent opportunity for an experienced desktop support professional who enjoys hands-on technical work in a fast-paced healthcare environment.

This role will support workstation deployments, hardware refreshes, imaging, break/fix support, and end-user troubleshooting while ensuring minimal disruption to clinical and business operations. Candidates should be comfortable traveling between multiple healthcare facilities and working independently during evening, overnight, or weekend shifts.

Location:

South Jersey (Multiple Healthcare Locations)

Schedule:

Multiple openings available on 2nd Shift, 3rd Shift, and Weekend Shifts

Work Environment:

Onsite | Hospital & Medical Office Settings

Duration:

6+ Month Contract (Possible Extension)

Responsibilities

• Deploy, configure, image, and install Windows workstations and laptops
• Provide break/fix support for desktops, laptops, printers, and peripheral devices
• Troubleshoot hardware, software, Office 365, and connectivity issues while minimizing user downtime
• Set up and configure new workstations and user equipment
• Support Windows operating systems and Microsoft Office 365 applications
• Perform equipment replacements, upgrades, moves, and technology refresh projects
• Assist with basic network troubleshooting, including connectivity, cabling, and workstation network issues
• Maintain accurate asset inventory and deployment documentation
• Travel between multiple hospital and medical office locations throughout South Jersey
• Deliver professional customer service while supporting healthcare staff in a clinical environment

Required Qualifications

• 2+ years of hands-on Desktop Support or IT Support experience
• Experience deploying, imaging, and configuring Windows workstations
• Strong knowledge of Windows operating systems and Microsoft Office 365
• Experience troubleshooting desktop hardware, software, and connectivity issues
• Experience with workstation setup, deployment, and break/fix support
• Basic networking knowledge, including TCP/IP, network connectivity, and workstation troubleshooting
• Strong customer service and communication skills
• Ability to work independently during off-hours shifts
• Experience supporting healthcare environments is a plus

Additional Requirements

• Valid driver's license and reliable personal vehicle
• Willingness to travel between multiple South Jersey healthcare locations
• Up-to-date flu vaccination (required for healthcare facility access)
• Ability to work onsite during assigned evening, overnight, or weekend shifts