Healthcare Desktop Support Specialist

Centraprise

Nashua (NH)

Hybrid

USD 50,000 - 70,000

Full time

14 days+

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Job summary

Centraprise is looking for a Desktop Support Analyst responsible for providing technical assistance and support for computer systems, hardware, and software within St. Joseph Hospital - Nashua. This role emphasizes solving technical issues and supporting healthcare professionals to ensure efficient operation of desktop systems.

Candidates should have a background in information technology and possess strong communication and troubleshooting skills. This position involves working both on-site and remotely, collaborating with IT teams, and potentially addressing urgent technical issues after hours.

Qualifications

Proven experience in desktop support, technical troubleshooting, and customer service, preferably in a healthcare or hospital environment.
Strong knowledge of desktop operating systems and common office software applications.
Excellent communication skills with the ability to explain technical concepts to non-technical users.

Responsibilities

Provide timely and effective technical support to hospital staff for desktop systems.
Diagnose and troubleshoot hardware and software issues.
Guide users through steps to resolve technical problems.