Healthcare Data Coordinator

Tech Providers,; Charlotte (NC); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading healthcare services provider is seeking a Customer Service Representative to support client satisfaction and member experience. This role involves managing calls, assisting clients, and performing various office duties. The position offers remote work flexibility and opportunities for career growth. Ideal candidates will have strong communication skills and a high school diploma.

Benefits

Career advancement opportunities

Supportive work environment

Remote work flexibility

Qualifications

• Must be available and punctual for scheduled work shifts.
• Completion of mandatory training programs, including HIPAA Privacy Course.

Responsibilities

• Provide phone coverage for incoming and outgoing calls.
• Resolve customer service issues and pharmacy network problems.
• Perform office duties such as copying, collating, and filing.

Skills

Communication

Listening

Education

High School Diploma or GED

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $70,000 per year
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere within the continental U.S.
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience

What to Expect (Job Responsibilities):
- Provide phone coverage for incoming and outgoing calls, ensuring calls are directed to the appropriate staff members
- Acquire knowledge and proficiency in pharmacy benefits management (PBM) and mail-order resources to effectively assist members and clients
- Resolve customer service issues and pharmacy network problems to ensure client satisfaction
- Assist with client orientation, health fairs, and business conferences
- Perform office duties such as copying, collating, mailings, filing, and managing credit card transactions

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Completion of mandatory training programs, including HIPAA Privacy Course and HIPAA Security Course
- Exceptional phone and listening skills
- Exceptional written and verbal communication skills

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience as a Pharmacy Technician or Customer Service Representative in a healthcare-related service
- Familiarity with technical tools and systems used in healthcare environments

#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

About the company

Tech Providers, one of the leading IT recruitment agencies, matches top IT candidates with top technology job opportunities. Contact us today!