Healthcare Customer Support Specialist

Labcorp; Roanoke Rapids (NC); On-site; USD 22,041 - 34,440; Full time

Benefits offered by this job

Comprehensive medical benefits

401(k) plan

Tuition reimbursement

Job summary

A healthcare company is looking for a Customer Service Support Representative in Roanoke Rapids, NC. This full-time entry-level role involves assisting customers, resolving inquiries, and providing product education while ensuring a high-quality customer experience. Ideal candidates will have a high school diploma, customer service experience, and strong communication skills.

Qualifications

• Previous experience in a customer service role required.
• Experience working in a contact center/call center environment preferred.
• Prior healthcare industry experience is a plus.

Responsibilities

• Act as a liaison between LabCorp, the customer base and patients.
• Resolve routine customer requests.
• Provide customer education and information.

Skills

Customer service orientation

Strong verbal and written communication skills

Multitasking abilities

Flexibility

Education

High School Diploma or GED equivalent

Tools

Microsoft Office Suite

Salesforce.com

Job description

Get notified about new Production Support Specialist jobs in United States.

11,000+ Production Support Specialist Jobs in United States

Application Support Intermediate Analyst

Senior Specialist, Production Services Application Support Analyst

Vice President, Production Services Application Support

Production Support & Issue Management Specialist

Application Support Consultant, Front Office Trading Applications

Application Support Analyst - Internal Apps

Front Office Trading Support - Fixed Income

Production Support - Elite FinTech - Up to $240,000 + Bonus

New York City Metropolitan Area 1 week ago

Application Support Analyst | Production Services | Experienced Hire

Application Support Analyst PA25Q4ASJH047