Healthcare Customer Support Specialist

Quipt Home Medical; Prescott (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Disability insurance

Life Insurance

PTO

Paid Holidays

401K

401K match

Competitive Pay

Job summary

Quipt Home Medical, a leading provider of clinical respiratory equipment, is seeking a Customer Service Representative in Prescott, WI. You will be the primary contact for patients, caregivers, referral sources, and commercial accounts to provide equipment and services and resolve inquiries.

You will verify insurance, process orders, coordinate deliveries, and maintain accurate patient records while delivering courteous, professional support.

Qualifications

• Requires high school diploma and clerical/customer service experience.
• Proficiency in Microsoft Office (Word, Excel).
• Strong communication and typing skills required.

Responsibilities

• Answer calls and greet visitors with a professional demeanor.
• Qualify orders by gathering patient information and insurance details.
• Process orders in the system timely and accurately.
• Coordinate deliveries and follow up on shipments.
• Maintain patient files and documentation to ensure accuracy.

Skills

Customer service

Communication skills

Microsoft Office

Typing

Education

High School Diploma

Job description

Quipt Home Medical, a leading provider of clinical respiratory equipment, is seeking a Customer Service Representative in Prescott, WI. You will be the primary contact for patients, caregivers, referral sources, and commercial accounts to provide equipment and services and resolve inquiries.

You will verify insurance, process orders, coordinate deliveries, and maintain accurate patient records while delivering courteous, professional support.