Healthcare Customer Support Specialist

Lincare-085e31c; Athens (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Ongoing training and advancement

Medical, dental, and vision benefits

Paid time off

Retirement savings

Tuition reimbursement

Job summary

Lincare is seeking a customer service/ORDER ENTRY role in Texas. You will communicate with customers, assess needs for products/services, and ensure compliance with physician orders. You will document calls, enter orders, and update demographic information in the system.

This is an entry-level position with opportunities for training and advancement within the company. Ideal candidates have a High School Diploma or GED, ability to use computerized systems, and good communication skills.

Qualifications

• High School Diploma or GED, or 1–3 months related experience and/or training.
• Computer entry required.
• Licensing requirements may apply for specific location.

Responsibilities

• Communicate with customers via inbound and outbound calls to answer questions and educate on products/services.
• Assess customer needs for additional products/services and compliance with physician orders.
• Document calls in the computerized record keeping system and enter customer orders.
• Verify and update demographic information in the computerized records.

Skills

Customer communication

Data entry

Training support

Numerical calculation

Instruction comprehension

Education

High School Diploma / GED

Tools

Computer systems

Job description

Lincare is seeking a customer service/ORDER ENTRY role in Texas. You will communicate with customers, assess needs for products/services, and ensure compliance with physician orders. You will document calls, enter orders, and update demographic information in the system.

This is an entry-level position with opportunities for training and advancement within the company. Ideal candidates have a High School Diploma or GED, ability to use computerized systems, and good communication skills.