Healthcare Customer Support & Compliance Specialist

Lincare; Little Falls (MN); On-site; USD 22,000 - 30,000; Full time

Job summary

Lincare in Little Falls, Minnesota is hiring a customer service representative to handle inbound and outbound calls, provide product and service information, and support physician-directed care.

You will assess customer needs for additional products, educate customers on offerings, document interactions, and enter orders into the computerized system, ensuring accurate demographic data.

This role emphasizes patient-focused service and compliance, with salary range $16.37 to $22 per hour.

Responsibilities

• Handle inbound and outbound calls with customers
• Assess customer need for additional products/services
• Assess customer compliance with physician orders
• Educate customers regarding products/services
• Document calls in computerized record keeping system
• Enter customer orders in computerized system
• Verify and update demographic information in computerized records

Job description

Lincare in Little Falls, Minnesota is hiring a customer service representative to handle inbound and outbound calls, provide product and service information, and support physician-directed care.

You will assess customer needs for additional products, educate customers on offerings, document interactions, and enter orders into the computerized system, ensuring accurate demographic data.

This role emphasizes patient-focused service and compliance, with salary range $16.37 to $22 per hour.