Healthcare CQI Operations Support Specialist

Michigan Medicine

Ann Arbor (MI)

Hybrid

USD 38,000 - 52,000

Full time

7 days ago
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Benefits offered by this job

Excellent medical, dental and vision
2:1 retirement match

Job summary

Michigan Medicine seeks a proactive Administrative Assistant to support the Collaborate Quality Initiatives Operations (CQIO) team. You will assist leadership with calendars, travel, meeting logistics, and communications, while coordinating CQI programs and grant-funded projects across the Michigan Medicine Quality Department.

The role requires strong organizational skills, excellent communication, and the ability to manage confidential information.

Qualifications

  • High school education or equivalent.
  • Four+ years of administrative support experience in a busy office.
  • Proficiency with Word, Outlook, Excel, PowerPoint.
  • Experience with Teams and Zoom for virtual meetings.
  • Ability to manage meetings and events effectively.
  • Strong organizational skills and ability to meet deadlines.
  • Excellent written and verbal communication with stakeholders.
  • Ability to handle confidential information and work independently or in a team.

Responsibilities

  • Provide administrative support to CQIO Operations Leadership team, including calendar management and travel arrangements.
  • Support meetings and presentations, including materials and tech issues.
  • Coordinate CQIO and BCBSM events, manage facilities and catering logistics.
  • Assist with grant-funded CQIO projects, monitoring deliverables and records.
  • Maintain contact databases and SharePoint pages; manage onboarding/offboarding of staff.
  • Coordinate portfolio SharePoint, Smartsheets, and email communications; support daily operations.

Skills

Word
Outlook
Excel
PowerPoint
Teams/Zoom
Calendar management
Customer service
Independent/team work

Education

High school or equivalent
Bachelor's degree in business/related field

Tools

SharePoint
Smartsheets
Google Workspace
Qualtrics
Emburse
M-Pathways

Job description

Michigan Medicine seeks a proactive Administrative Assistant to support the Collaborate Quality Initiatives Operations (CQIO) team. You will assist leadership with calendars, travel, meeting logistics, and communications, while coordinating CQI programs and grant-funded projects across the Michigan Medicine Quality Department.

The role requires strong organizational skills, excellent communication, and the ability to manage confidential information.

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