Admin Asst Sr Healthcare

University Of Michigan; Ann Arbor (MI); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Hybrid work options

Excellent benefits

Job summary

Michigan Medicine is seeking an Administrative Assistant to provide comprehensive support to the Ambulatory Care Services team. The role focuses on payroll, scheduling, email group management, and report generation to ensure efficient operations in a fast-paced clinical setting.

The ideal candidate will bring strong organizational skills, excellent communication, and a proactive mindset to support staff, patients, and providers while upholding safety and compliance standards.

Qualifications

• Associate's degree in health care administration, business administration, or related field or equivalent combination of education and experience.
• 4+ years of related experience.
• Outstanding organizational skills with the ability to prioritize multiple tasks with competing deadlines.
• Ability to do exceptional tracking, problem solving, paying attention to details and providing excellent and timely follow-up.
• Proficiency in Microsoft Office software, as well as other database, e-mail and calendar-keeping software.
• Strong interpersonal skills and ability to successfully work with all levels of faculty and staff.
• Must possess demonstrated ability to take initiative, work independently, prioritize, manage multiple assignments, and follow through on job responsibilities.
• Demonstrates ability to collaborate with others in a team environment, display leadership through problem solving and the initiative to advance knowledge
• Ability to exercise a high level of initiative, discretion and judgment regarding sensitive and confidential matters

Responsibilities

• Provide administrative support for Ambulatory Care Services, including payroll and PTO requests, meeting scheduling, and managing email groups.
• Process Concur and expense reports, EMR reporting workbench reports, incident and financial reports.
• Manage supply inventory, place orders, review delivery packing slips, and verify statements against orders.
• Assist with HR duties, posting positions, coordinating interviews, onboarding access, and exam room allocation.
• Handle miscellaneous projects and duties as assigned by the administrative manager.

Skills

Organizational skills

Attention to detail

Problem solving

Microsoft Office

Interpersonal skills

Initiative

Independent work

Team collaboration

Discretion and judgment

Education

Associate's degree in health care administration, business administration, or related field

Tools

MiChart (Cadence & Reporting Workbench)

Job description

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job Summary

Ambulatory Care Services is seeking a compassionate, enthusiastic, and self-driven Administrative Assistant to provide operational support to Medical Specialties. This individual will share our priorities which include: high quality medical care, excellent customer service, safety of staff and patients, efficiency, employee satisfaction, stewardship of resources and the ideal experience for our patients, families and employees.

Responsibilities*

• ACU Administrative support - Payroll, PTO requests, meeting scheduling and support, manage email groups and troubleshoot various system issues.
• ACU Reports - Process Concur and expense reports, EMR reporting workbench (create, run and maintain reports in collaboration with manager), incident reports, financial reports, progress reports, and other required deliverables.
• ACU Supply management - Supply inventory management and order lab equipment, place orders through Marketsite, review delivery packing slips to ensure accuracy, and review statement of accounts against supply orders.
• ACU HR and physical space management - Assist manager with HR related duties, posts open positions and coordinates interviews, assist with onboarding access and equipment needs in ACUs, assist manager with exam room allocation, assist manager in review of the safety of the physical space, and supporting staff with UMHS safety policies and procedures.
• Miscellaneous - Special assignments, projects and other duties as assigned by the administrative manager.

Required Qualifications*

• Associate's degree in health care administration, business administration, or related field or equivalent combination of education and experience.
• 4+ years of related experience.
• Outstanding organizational skills with the ability to prioritize multiple tasks with competing deadlines.
• Ability to do exceptional tracking, problem solving, paying attention to details and providing excellent and timely follow-up.
• Proficiency in Microsoft Office software, as well as other database, e-mail and calendar-keeping software.
• Strong interpersonal skills and ability to successfully work with all levels of faculty and staff.
• Must possess demonstrated ability to take initiative, work independently, prioritize, manage multiple assignments, and follow through on job responsibilities.
• Demonstrates ability to collaborate with others in a team environment, display leadership through problem solving and the initiative to advance knowledge
• Ability to exercise a high level of initiative, discretion and judgment regarding sensitive and confidential matters

Desired Qualifications*

• Knowledge of university policies and procedures
• Demonstrated ability to work effectively with individuals and groups from a variety of identities, culture, backgrounds, ideologies, including personal and social identities
• Experience with MiChart (Cadence & Reporting Workbench)

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process maybegin as early as the eighth day after posting.Thisopening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.